[Resolved] Gaana.com — gaana app update | |
Firstly it had sort by popularity inside the playlist now after update it removed for proof I am sending image pls resolve because I have send lot complaints using helpswist using premium account Yash Padti pls help I always premium ganna over hungama Savann and any other app Pls do not let my faith in ganna and it's team die . At the end or least do not remove feature pls . Was this information helpful? | |
Jan 13, 2018 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Dec 13, 2017 Gaana.com Customer Care's response Hello Sid, Greetings from Gaana !! We are extremely sorry for the issue you are facing.Currently, we have removed the sorting option from the playlist page. However, you can change the sequence of the playlist as per your choice. Please follow the below steps to change the sequence. Gaana app>>My music>>Playlists>>Tap on the playlist you want to edit>>Click on the 3 dots on the top right corner of the screen>>Select Edit Playlist>>Tap on the 3 lines to drag upwards or downwards according to your choice. Let us know at [protected]@gaana.com in case you need any assistance. -- Regards Gaana Team | |
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Kindly cancel my Gaana subscription which was debited 3hours before and return my money 2, 087 to the same account.as it was a mistake and the amount is too big.which I can't afford it
Please do as early as possible.
Thanks