Gaana.com — Gaana plus combo with sonyliv not working

Hi,

I just activated the combo pack if gaana plus which included sonyliv and something else in 999/-
However only gaana plus is active of 399/- no code received for sonyliv and though I created sonyliv account with same number and email still its not showing any subscription.

There is no code received as well in email or on phone for sony liv, quite disappointing.

Kindly help with sonyliv code.

Regards,
Abhishek Rai
abhishek.rai.[protected]@icloud.com