[Resolved] Gaana.com — inactivation of subscription

Sunirmal Mukherjee

from Rajkot, Gujarat

Address:	Mumbai City, Maharashtra, 400076
Website:	Gaana.com

Respected sir,
I had paid for 1 year subscription but after the trial period my subscription is not activated. I have changed my mobile into dual sim card recently. May be that is the reason for nonactivation. I am sending you the payment reference number from paytm. Kindly suggest me regarding procedure for activation.
Thank you,
Sunirmal mukherjee.
Subscription id - 6155174
Played through paytm on 10-12-17.

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Feb 25, 2018

Complaint marked as Resolved

Gaana.com customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

Gaana.com Customer Care's response Hi Sunirmal,

Greetings from Gaana!

We regret the inconvenience caused and would live to get this checked. Since we do not have your registered email id here, we request you to please write to us at [protected]@gaana.com with your registered account details and the issue so that we can help you better.

Waiting to hear from you.

Thanks,
Gaana Support Team!