[Resolved]  Gaana.com — Money debited but not reflected in your account

Address:Pathankot, Punjab, 145001
Website:www.gaana.com

I made a netbanking transaction twice with gaana.com portal on 14th feb 2017 to register a 2 month package for Rs 297/-, though the transaction went through from the bank the portal mentions transaction was not through for Rs 297/- while Rs 584/- is deducted from my bank account but the same does not reflect on gaana.com which says transaction failed.
Kindly reslove.
avivijay.[protected]@gmail.com
[protected]
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May 4, 2017
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2017
Gaana.com Customer Care's response
Hi Avivijay,

We deeply regret the inconvenience caused.
Please share the details with our support team at [protected]@gaana.com so that we can help you better.

Regards
Team Gaana
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