[Resolved] Gaana.com — subscription | |||||
Dear sir / madam, i have asked for rs.99/- for a months subscription and i m surprised to see that you have taken rs.999/- for a years subscription. Sir, this was totally without any knowledge and communication. I hereby inform you that, revert back me the money which you have wrongly received from me. I hope this will happen on priority and proper action immediately. Regards Sharad erande [protected] Was this information helpful? | |||||
Jan 15, 2018 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Dec 01, 2017 Gaana.com Customer Care's response Hi Sharad, We never deduct extra charges :( Please share the screenshot of the payment confirmation message with our support team from the "Help" section of the app or email us at [protected]@gaana.com so that we can help you better. Regards Team Gaana | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
723
Pending
0
Resolved
251
View all 723 Gaana.com reviews & complaints
View all Gaana.com contact information
I renewed my Gaana.com subscription on my mobile today. It is supposed to cost 99 Rs for 1 month, and I made the payment through Paytm. But the money was deducted twice from my Paytm account (99x2) = 198 Rs.
Please help resolve this issue as soon as possible. Waiting for your reply?