[Resolved] Gaana.com — after renew not able didn't get the subscription code | |||
Hello, I have renewed my gaana subscription on 12 may 2019 of rs. 499. Normally the amount is 299 rs but there is another offer of gaana + sonyliv subscription which costs 499rs. I took the same subscription and my gaana.com renewed but still didn't get the sonyliv subscription code yet. And this fraud company also doesn't have any contact information so that anybody can contact them. Also i mentioned the same issue in play store but there also no response. Was this information helpful? | |||
Jun 23, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support May 20, 2019 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the inconvenience caused if our service did not meet your expectations, and appreciate you taking time to share your concern. Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction. We do understand your concern regarding the sony liv code. We would request you to kindly send an email at [protected]@gaana.com with the registered details so that our team can accordingly look into the issue. Please mark the heading as "CONSUMER FORUM COMPLAINT" so that we can take up the query on priority basis and share the sony liv code details. Please let us know if you need any further help. Regards, Gaana Support Team | |||
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But i didn't change the location of the micro SD songs .
Please solve my problem.
I attached the screenshot of my problem.