[Resolved] Gaana.com — gaana renewal did not happen

 
1 Review
India
 Mistu Nandy on Apr 1, 2019
Rs 200 got deducted against reference number[protected] from hdfc bank debit card on 26th of march 2019.. But the renewal did not happen.. Kindly look into the matter as soon as possible and refund me back the paid amount or get the renewal done.. Seeking your attention to the matter at the earliest.. Please find attached a copy of my bank statement for your easy reference..

gaana renewal did not happen
Complaint marked as Resolved May 12, 2019

Complaint Status


[Apr 02, 2019] Gaana.com customer support has been notified about the posted complaint.
Verified Support
Gaana.com Customer Care's response, Apr 11, 2019
Dear User,

Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern

We do understand your concern regarding the renewal.

We would request you to please send us an email at [protected]@gaana.com with the your registered details and details about the issue so that the team can look into the issue further.

Please add COMPLAINT FORUM CONCERN in the heading so that we can take up your matter on urgency.

Please let us know if you need any further help.

Regards,
Gaana Support Team
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    Gaana.com - gaana renewal did not happen