[Resolved] Gaana.com — please subscribe my monthly auto renewal for gaana.com | |||
I tried all ways and means to unsubscribe from monthly auto renewal of gaana.com which is linked through my mobile no.[protected] but in vain.Every month I am unwillingly incurring Rs.99/-. Hence please cancel the google play gaana.com subscription right away and confirm my registered email ID [protected]@gmail.com, I am having this trouble since beginning and now wants to close this gaana.com permanently, Hence requesting you to please close and confirm the same immediately Regards Vijay Kulkarni [protected] Was this information helpful? | |||
Jul 18, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Jun 14, 2019 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern We do understand your concern . Please be informed that we have successfully canceled the auto-renewal for this subscription and no further deduction will be done. For any further issues you send us an email at [protected]@gaana.com with the your registered details and details about the issue so that the team can look into the request further. Please add COMPLAINT FORUM CONCERN in the heading so that we can take up your matter on urgency. Please let us know if you need any further help. Regards, Gaana Support Team | |||
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i am using gaana app paid version but still watching ads.
My email is [protected]@gmail.com and no is [protected]
I trying to explain over again n again but so stastify answer from gaana