It has been 18 days since the consignment has been picked up. Till date the consignment has not been delivered. There is absolutely no information with the company as to where the consignment is. They have lost the consignment and not even giving proper information. While booking i asked for courier insurance but that also they did not provide illegally, because as far as i know the shipping company is bound to provide insurance at extra cost if the shipper requests for it. which they denied. The consignment was 6Kg and important.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2022
Gati-KWE Customer Care's response Your shipment has been delivered. Apologies for the inconvenience. We will try our best in future to make sure this type of inconvenience does not repeat.
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