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Gati-KWE Complaints & Reviews

2.4
Last updated Oct 28, 2022
Complaints 975
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Unresolved
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Gati-KWE Head Office Address

Plot No.20, Survey No.12, Kothaguda, Kondapur
Hyderabad
Hyderabad District
Andhra Pradesh
India
500084

Gati-KWE Phone Numbers

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1800 266 4284
108
101

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+91 71 2272 1477
59
61

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+91 40 2311 2316
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Gati-KWE reviews & complaints(975)

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With great disappointment and disgusted by the service of Gati KWE i hereby want to state that i have booked a consignment pickup from Gati on 16th Oct, 2022. As per booking two of my consignments was picked up on 18th Oct, 2022 from Muragacha, Ghola, Pincode: 700110 by Gati KWE person Mr. Ranjeet Rai (Contact-[protected]) from Sodepur Dhankal More central warehouse vide docket numbers:[protected],[protected]. Now it has been over a week i have...
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Till yesterday I was seeing the tracking info. Today it disappeared. Docket number[protected]. Can't find any info with this number anymore. My parcel was supposed to be delivered by 17th October. Today is 19th October. Kindly inform me ASAP where is my parcel.
Gati-KWE customer support has been notified about the posted complaint.
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    Dear Team,
    I have shipped my Study Table with Gati via shipment id[protected]. And they have delivered my shipment with the Table is broken. I have raised a complain for damage under case id 12510242. Now they are refusing to pay any compensasion as they are telling that its under shipper’s risk.
    However they have not informed me or asked me to sign any such documents.They are simply saying when i have raised a complain. From past 2 years i have used Gati for courier my house hold they never used to ask for such things or some insurence. In there docket slip also its written that Gati is restrict its liability through this docket to be 400₹ to 5000₹ or cost of reconstruction. Still they are refusing to pay the same amount.Request to look and instruct on the issue.
    Gati-KWE customer support has been notified about the posted complaint.
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      My docket NO[protected]
      booked 9 items for shipment to Yapral Telengana on 4 th October
      Today is 12 th and not yet delivered .
      In your website it is mentioned that we asked for resschdule which is not true.
      Delivery boy called us on 11 th morning thur no [protected] and informed us by evening he will deliver
      now not answering the phone
      pl give status
      Gati-KWE customer support has been notified about the posted complaint.
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        Sir i have not received mattresses from Sunday company which I was promised to deliver on or before 17 September 2022, not only this when I called delivery man Vikash Sharma he refused to deliver on 17 September 2022, not only Gati tracking has also changed delivery date and time on behalf of consignee request which I never made infact I have been waiting for delivery since long. Please take action against the GatiKWE company.
        Thanku....
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        Consignment[protected]. was delivered on 24th August

        I am surprised to see that it took 26 days to deliver the consignment.

        Moreover as per party all materials against[protected] are damaged while delivered and they are not agreed to pay against these damaged materials.

        I need all the details of damaged materials so that I can claim for the payment to the party for that materials which are not...
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        I booked bike with Helmate for Banglore with Gati Kwe Changodar Branch
        wide their Docket No.[protected] dated 17/06/2022 I recd the bike delivery
        on 30/06/2022 at bangalore without Helmate.I varirous time mobile contact
        with Alokdas of Changodar Branch on their Mobile [protected].He every
        time seoarately excuse as per below mentioned (which I all recorded)
        (1) helmate was misplaced by the Packers
        (2)...
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        I had purchased a TV from Amazon which was defective and stopped working in 10 days. As per Amazon I was supposed to self ship the back to the seller. We choose Gati KWE for the self ship as recommended by Amazon. TV was made ready and shipped back to the seller on 22nd July 2022. The item was said to have been delivered on 25th July.
        The seller is refusing refund us the amount of the TV which is 2.6 lakhs worth, saying that the item...
        +1 photos
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        I am in a tensed situation, that I am not in a position to describe it in word. Still here the story:
        I have booked packers and movers to shift things from Hyderabad to Bangalore. as promised by, they are not delivered my things and not responding my calls and msgd. It so feels like I have been scammed by frauders. The website is http://xn--gatkwe-yva.com/ in this I contacted +91 [protected] and he directed to Raj, he who dealt the...
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        I'm vipin kumar, service Indian coast guard my item dkt no. Is[protected]
        Mera item karwar Karnataka se send kiya kochi ernakulam ke liye jisme 01 item missing hai (washing mashine ) mai bahut baar call Kiya service providers ko again and again but sub log koi action nahi le rha every time kisi or ka no. De te hai unse baat karo in se baat karo like that unke mob no.[protected], [protected], [protected], [protected] and [protected] ye no.pr call Kiya for finding my item but kisi ne kuch nahi kiya item na milne se mera or meri wife ka jhagda ho gaya jisse mujhe mentally tourcher hua hu jisse mera kafi loss hua hai so please do something for this frude company. thanku vry much Jay hind
        Gati-KWE customer support has been notified about the posted complaint.
        Dear Customer,
        We sincerely regret the inconvenience caused. We request you to kindly help us with your GATI's 9 digit docket number for further process.
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          I used Gati services to deliver a consignment of my personal belongings and memorabilia on 9th May, 2022 from Bhopal to Mumbai. I had used their services earlier for a similar delivery and at that time it was prompt and professional.
          This time around, I didn't get a docket ID or anything until 2 months. Within that time frame, they initially delayed, then lost my consignment. After making me run around in circles for 1 month, they...
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          I shipped my Samsung TV from Jabalpur for delivery in Mumbai, Docket no.[protected]. I have received my TV in completely damaged condition, beyond repair. I need action on it asap, reimburse me with the complete amount for repairing or for the TV....
          +2 photos
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          I have transported my bike with a helmet from Howrah to Mumbai by Gati and my helmet was misplaced by their team.
          I have spoken to the delivery person about the helmet and they told me that they never received any helmet with the bike but I have proof that my helmet was packed along with the bike. I have images

          I called one of their employees who has transported the bike from howrah but still I couldn't get much of a...
          +3 photos
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          My shipment has been dispatched many days ago I've the Docket No but when I try to track it, the web shows Docket Invalid.

          Docket Number[protected]
          Gati-KWE customer support has been notified about the posted complaint.
          We sincerely regret the inconvenience caused. We request you to kindly help us with your GATI's 9 digit docket number for further process.
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            We booked a courier service from Hazaribagh (825301) to Bangalore (560037) on 2nd of June for good worth 4lakh INR.
            The delivery date was 10th of June.
            After calling customer care multiple times, we have no response from them .
            They have no clue where is the docket and by when it can be delivered. They always say a higher management will reach out to us in 2 hours but no one calls.

            Gati Complaint Number...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Gati-Kwe — Consignment undelivered

            I had booked my consignment on 27/5/2022 from BGP TO BLR it contained household goods. The assured delivery date told to us was 03/06/2022, following which we had sent few of the important household goods through consignment, thinking items will reach on time. at present the goods are undelivered, i have contacted them and all that i get in return is " ma'am we have raised a complaint and our local team will be contacting you, please wait"...
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            Submitted on 24th : afternoon
            Delivery date: 27th May

            First of all, I supposed to get my vehicle on 27th of may, when I called to check status I got to know it is not yet picked up. then when I asked them why they did not updated me previously and updating after 3 days on my delivery. Also they said they do not tracking status and they shouted on me. I am a girl alone came to Pune in new city and on the weekend I had...
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            I had send my shipment from Nagpur to Bangalore on 20th may 2022 with docket number[protected]. It was assuered to me that the shipment will be delivered on 26th of May. However, they keep delaying the delivery date. I tried calling their customer care multiple times but no one told me the exact delivery date and even now after 16 days, my shipment is yet to be delivered. I have registered complaint on their site as well, but o[censored]se....
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            I had booked a consignment from Lucknow to Bangalore on 24th May which was picked up on 25th May under Docket no[protected].

            The delivery was assured by 1st June. However the package has not been delivered and not even reached destination city Bangalore... forget delivery.

            For the last 4 days their website shows in transit Ahmedabad to Bangalore. (Refer to attached screenshot). Customer care has no clue and simply...
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            Docket number[protected]
            Gati whatapp number did not give rates while sharing dimension .Customer care executive adviced charges of 3000/- on same dimensions. Gati delivery person adviced 9, 500/- on the same dimension but was magnanimous to offer 10% discount on bill amount. On insisting on charge breakup realised on a freight of 3000/- they were charging 6000/- as other charges. After not being able to justify 6000/- other charges,...
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