Gati Kwe Courier — Bad and poor service

Address:	Kolkata, West Bengal, 700088
Website:	www.gatikwe.com

This is to inform you that I had sent a courier to Delhi on the 20th of October. It was something extremely important and hence the courier service by AIR. Unfortunately, I am appalled to know that the parcel is yet to reach Delhi. On enquiring previously I was told on numerous occasions that it would be not delivered immediately and today they have the cheek to say that it would be delivered TODAY (ie 7days for a delivery within the country). The details of the consignment are as follows: Docket No. [protected] Complain No. 14297750 I am extremely upset and disappointed with your services and I have a good mind to approach the Consumers Forum to deal with this matter. I want a full refund of the charges incurred and also a compensation for the embarrassment that I had to go through due to your Horrible Service. It has been an experience that I wouldn’t want any sane person to go through. I would appreciate if you would be gracious enough to look into the matter and get back to me with your comments as soon as possible. Regards, Arbind Ray