Gati-Kwe — Courier not delivered and no response from customer service

We booked a courier service from Hazaribagh (825301) to Bangalore (560037) on 2nd of June for good worth 4lakh INR.
The delivery date was 10th of June.
After calling customer care multiple times, we have no response from them .
They have no clue where is the docket and by when it can be delivered. They always say a higher management will reach out to us in 2 hours but no one calls.

Gati Complaint Number : 06625337
Gati Docket Number :[protected]
Was this information helpful?
No (0)
Yes (0)
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2022
Gati-KWE Customer Care's response
Your shipment has been delivered. Apologies for the inconvenience. We will try our best in future to make sure this type of inconvenience does not repeat.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    View all Gati-KWE contact information