Gati-Kwe — Damaged and lost goods

Address:	New Delhi, Delhi, 110030
Website:	www.gatikwe.com

Customer with ref. to docket no[protected]booked/requested for packing and moving service from bengaluru to new delhi. My commodities reached in delhi on 10 th aug, i had to give them multiple calls and received the same after 2 days delay .

I had to pay extra money to the delivery guy just for unloading till 1st floor which was not agreed before, as I have already made payment for everything in advance (Rs11700).

Maximum of the goods were damaged and received in VERY bad condition .Out of 8 items which were all most new, 5 were received damaged from one or the other end .(find attached images )

1. Diwan : received broken, tyres/rollers were broken, cracked on almost all the side .

2. Double bed : Parts and screws were missing .

3. Mattress : Was in torn condition, very badly packed and were received in very dirty condition .

4.Dish antenna: Received in such a damaged condition that it can be used .


Seeing such condition of goods, I very disturbed. .

Adding more to it, the delivery guy was ill mannered .
Horrible experience with GATI KWE