Gati-Kwe — Delayed Consignment - Not Delivered

mdumair

from Delhi, Delhi

Jun 2, 2022

Address:

Gati Kintetsu Express Pvt Ltd. Plot No.20,Survey No.12 Kothaguda,Kondapur Hyderabad-500084 Tel: +91 40 71204284,27844284 Fax: +91 40 23112316

I had booked a consignment from Lucknow to Bangalore on 24th May which was picked up on 25th May under Docket no[protected].

The delivery was assured by 1st June. However the package has not been delivered and not even reached destination city Bangalore... forget delivery.

For the last 4 days their website shows in transit Ahmedabad to Bangalore. (Refer to attached screenshot). Customer care has no clue and simply say it will be received tonight. They dont take any action or give comittment except simply raising a complain to concerned team which never gets back.

I request Consumer Forum to take this legal against Gati and ensure delivery of my package at the earliest.

Thanks

+1 photos

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Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2022

Gati-KWE Customer Care's response Your shipment has been delivered. Apologies for the inconvenience. We will try our best in future to make sure this type of inconvenience does not repeat.