Gati-Kwe — I have not receive my Docket Number

On 20.07.2021 I couriered my two wheeler and 4 bags from Chennai (Pin: 600045) to Ranchi (Pin: 834002). I paid the full amount on 21.07.2021. But still I have not received the Docket number nor I know the status of my courier.
I am continue calling the concern person (Mob: [protected]) but he is not receiving my calls.
It has been One week and still I don't know the status of my luggage.
Please look into this matter and do the needful.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2021
Gati-KWE Customer Care's response
Dear Customer,
As per our telephonic conversation kindly share Gati's 9 digit docket number for further co ordination.
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Dear Customer,

Thank you for the details. Kindly allow us some time.

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