[Resolved] Gati-Kwe — Late Delivery Of Shipment

[Resolved] Gati-Kwe — Late Delivery Of Shipment

A Aggreived Customer Jul 21, 2021 Jul 22, 2021 This thread was updated on Jul 22, 2021

20/07/2021 was the date of assured delivery of my shipment The delivery agent called me at 9:05 PM on 20/07/2021 & informed me that he would deliver my package on or after 21/07/2021 Now the website shows my shipment delivered whereas I haven't received it Customer Care insisted I complain through their WhatsApp chatbot which even after repeated attempts showed "Service is down" Was this information helpful? No (2) Yes (3)
Jul 21, 2021 Complaint marked as Resolved Company arranged for my delivery one day late, customer care executives contacted me & they were very much willing to resolve my issue. Overall satisfactory experience Gati-KWE customer support has been notified about the posted complaint. Verified Support Jul 22, 2021 Gati-KWE Customer Care's response Dear Customer, We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number along with your contact number for further check and resolution.
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