[Resolved]  Gati Kwe — Non delivery of parcel

Address:

Ahmedabad, Gujarat

I am Pranjul Gogad from Ahmedabad, India. I have suffered mental harassment because of deficient services of GATI KWE. I had sent a parcel from Ahmedabad to bangalore by docket number :[protected] on 1/10/14. Firstly they told me the expected date of delivery to be 3/10/14 but parcel has not reached there at that date then I filed a complaint in their customer care who promised me to solve my problem within 24 hours. But after two days also i didnt get any reply. I tried to talk to the head of GATI Ahmedabad also but he also was very rude in the manner he did talk to me. He refused to accept his mistake and told me they sent it from Ahmedabad to Bangalore now i should contact Bangalore office. I did that also but then they now told me the address was improper they made me call them many a times to their office their customer care didnt take any action. It is already 7/10/14 and the parcel didnt reach till date.