Gati-Kwe — Regarding order status :[protected]

Praveen Kumar Shetty

from Mumbai, Maharashtra

Address:	Bellary, Karnataka, 583103
Website:	www.gati.com

I have raised a complaint with respect to Order No: - [protected] complaint number 13386751 in your website its showing the below status for the complaint number.. in spite of complaint there is no action taken from your end..this was not at all expected from your end..i am very much dissatisfied with your this kind of service. Status of complaint Sorry We are sorry to inform you that the complaint number 13386751 you have entered cannot be found. You have entered an incorrect complaint number. i have called to your customer care representative he told the product has not yet arrived at Bellary(Pin Code: 583103) only..

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Comments

Chaman Ahuja

from Mumbai, Maharashtra

Really pathetic service by Gati, as I places two orders from same e-commerce portal, same day in a difference of few minutes from two different sellers.
Both were sent from Banglore to New Delhi.
One was sent through Delhivery, and another was through Gati Surface.

Expected date of delivery from Delhivery was Jan 05th 2016.
Expected date of Delivery from Gati was Jan 04th 2016.

Placed both orders on Dec. 29th 2015.
Got delivery from Delhivery on Dec. 30th 2015, i.e. within 36 Hrs, and the one which was sent through, Gati has not left Banglore even.

Attaching 3 Screenshots.