Gati-Kwe — Still no updates on Docket

Address: Kolkata

Hi,

My docket[protected] had reached Kolkata on the 14th of August. After raising a complaint on this platform yesterday it moved to in transit again.

Now it has been in transit for over 16 hours. How can a docket take so much time to move within the same state? Or is this a fake status update for consoling the customer?

16th August was the assured delivery date for my docket. Today is 18th and it is still showing 16th as delivery date and today also it hasn't been out for delivery yet.

Kindly try to understand the customer urgency, I need this docket by today due to some work emergency.