Gati-Kwe — Theft of courier package

Address:Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad – 500084

I booked a courier on 20.03.2020 from Calcutta, in the name of Sambridh Ghimire with the destination to Chennai. The courier receipt states that I would receive the courier on 26.03.2020.

However, till date I have not received the courier. The courier contained a blanket. The insurance terms of the booking state that I can claim 20, 000/- so, I will be filing a consumer complaint along with a complaint for cheating for recovery of this.

The docket number[protected]. I have written to them several times over email, but obviously received no resolution.

I demand a refund of the amount I paid plus insurance of Rs.20, 000 + damages of Rs.10, 00, 000/- for mental agony and wastage of my time.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2020
Gati-KWE Customer Care's response
Dear Customer,

Kindly help us with your contact number for further process.
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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