Gati-KWE Complaints & Reviews

I had purchased a TV from Amazon which was defective and stopped working in 10 days. As per Amazon I was supposed to self ship the back to the seller. We choose Gati KWE for the self ship as recommended by Amazon. TV was made ready and shipped back to the seller on 22nd July 2022. The item was said to have been delivered on 25th July.
The seller is refusing refund us the amount of the TV which is 2.6 lakhs worth, saying that the item...

I am in a tensed situation, that I am not in a position to describe it in word. Still here the story:
I have booked packers and movers to shift things from Hyderabad to Bangalore. as promised by, they are not delivered my things and not responding my calls and msgd. It so feels like I have been scammed by frauders. The website is http://xn--gatkwe-yva.com/ in this I contacted +91 [protected] and he directed to Raj, he who dealt the...

I'm vipin kumar, service Indian coast guard my item dkt no. Is[protected]
Mera item karwar Karnataka se send kiya kochi ernakulam ke liye jisme 01 item missing hai (washing mashine ) mai bahut baar call Kiya service providers ko again and again but sub log koi action nahi le rha every time kisi or ka no. De te hai unse baat karo in se baat karo like that unke mob no.[protected], [protected], [protected], [protected] and [protected] ye no.pr...

I used Gati services to deliver a consignment of my personal belongings and memorabilia on 9th May, 2022 from Bhopal to Mumbai. I had used their services earlier for a similar delivery and at that time it was prompt and professional.
This time around, I didn't get a docket ID or anything until 2 months. Within that time frame, they initially delayed, then lost my consignment. After making me run around in circles for 1 month, they...

I shipped my Samsung TV from Jabalpur for delivery in Mumbai, Docket no.[protected]. I have received my TV in completely damaged condition, beyond repair. I need action on it asap, reimburse me with the complete amount for repairing or for the TV....

I have transported my bike with a helmet from Howrah to Mumbai by Gati and my helmet was misplaced by their team.
I have spoken to the delivery person about the helmet and they told me that they never received any helmet with the bike but I have proof that my helmet was packed along with the bike. I have images

I called one of their employees who has transported the bike from howrah but still I couldn't get much of a...

My shipment has been dispatched many days ago I've the Docket No but when I try to track it, the web shows Docket Invalid.

Docket Number[protected]...

We booked a courier service from Hazaribagh (825301) to Bangalore (560037) on 2nd of June for good worth 4lakh INR.
The delivery date was 10th of June.
After calling customer care multiple times, we have no response from them .
They have no clue where is the docket and by when it can be delivered. They always say a higher management will reach out to us in 2 hours but no one calls.

Gati Complaint Number...

I had booked my consignment on 27/5/2022 from BGP TO BLR it contained household goods. The assured delivery date told to us was 03/06/2022, following which we had sent few of the important household goods through consignment, thinking items will reach on time. at present the goods are undelivered, i have contacted them and all that i get in return is " ma'am we have raised a complaint and our local team will be contacting you, please wait"...

Submitted on 24th : afternoon
Delivery date: 27th May

First of all, I supposed to get my vehicle on 27th of may, when I called to check status I got to know it is not yet picked up. then when I asked them why they did not updated me previously and updating after 3 days on my delivery. Also they said they do not tracking status and they shouted on me. I am a girl alone came to Pune in new city and on the weekend I had...

I had send my shipment from Nagpur to Bangalore on 20th may 2022 with docket number[protected]. It was assuered to me that the shipment will be delivered on 26th of May. However, they keep delaying the delivery date. I tried calling their customer care multiple times but no one told me the exact delivery date and even now after 16 days, my shipment is yet to be delivered. I have registered complaint on their site as well, but o[censored]se....

I had booked a consignment from Lucknow to Bangalore on 24th May which was picked up on 25th May under Docket no[protected].

The delivery was assured by 1st June. However the package has not been delivered and not even reached destination city Bangalore... forget delivery.

For the last 4 days their website shows in transit Ahmedabad to Bangalore. (Refer to attached screenshot). Customer care has no clue and simply...

Docket number[protected]
Gati whatapp number did not give rates while sharing dimension .Customer care executive adviced charges of 3000/- on same dimensions. Gati delivery person adviced 9, 500/- on the same dimension but was magnanimous to offer 10% discount on bill amount. On insisting on charge breakup realised on a freight of 3000/- they were charging 6000/- as other charges. After not being able to justify 6000/- other charges,...

It has been 18 days since the consignment has been picked up. Till date the consignment has not been delivered. There is absolutely no information with the company as to where the consignment is. They have lost the consignment and not even giving proper information. While booking i asked for courier insurance but that also they did not provide illegally, because as far as i know the shipping company is bound to provide insurance at extra...

Hi, My courier was expected to be delivered on 28th May, 2022, On 30th May it showed the status as Out for delivery but after waiting for the whole day it didn’t reached my place and EOD status changed to Undelivered. Noboday has contacted me for the delivery and there is no update. On 31May, when I called customer care they said it is at the nearby MUmbai office but they cant contact them as it is an unauthorised centre. They don’t have...

I booked consignment on 23rd May, still now I didn’t recwived my item. Even also the Docket no they provided is still nor active on their site so I am unable to track my consignment through docket id.

Docket No[protected]...

Hi i have booked my parcel on 23rd May, 2022 through GATI KWE with DICKET NO[protected]. Today I called Customer support, they told me to send a mail with invoice cooy but still my docet No is not showing in GATI KWE portal...

Docket number[protected], from CCU to BLR, the computer screen is damaged . showing some line on it (image attached ) . The claim process on gati's website is asking for invoice number which they haven't given . Kindly help here to complete the claim . Also I opted for at courier company's risk, but they are showing me at owners risk now ....

I have sent a bike to Gauhati throught GatiKwe and when recieved at destination it got damaged. Bike is brand new. Paint Scrathes, Damaged headlight and Side stand also damaged....

Hello Team,

Please help me to get my shipment.

I have not received any update on my shipment which handover on 13 th may....