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Gati-KWE Complaints & Reviews

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Last updated Aug 9, 2024
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Gati-KWE reviews & complaints page 4

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A
amitanshum
Oct 17, 2022
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Damaged the goods I have shipped

Address: Sadeipali ITI Road ,Shantipada, Bolangir

Dear Team,
I have shipped my Study Table with Gati via shipment id[protected]. And they have delivered my shipment with the Table is broken. I have raised a complain for damage under case id 12510242. Now they are refusing to pay any compensasion as they are telling that its under shipper’s risk.
However they have not informed me or asked me to sign any such documents.They are simply saying when i have raised a complain. From...
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KOmpalli Ravishankar
Oct 12, 2022
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Wrong status on tracking website

My docket NO[protected]
booked 9 items for shipment to Yapral Telengana on 4 th October
Today is 12 th and not yet delivered .
In your website it is mentioned that we asked for resschdule which is not true.
Delivery boy called us on 11 th morning thur no [protected] and informed us by evening he will deliver
now not answering the phone
pl give status...
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Narendra 2010
from Dholpur, Rajasthan
Sep 18, 2022
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Tracking ID 321943577

Address: R1-2, Thermal colony, chawani, Dholpur

Sir i have not received mattresses from Sunday company which I was promised to deliver on or before 17 September 2022, not only this when I called delivery man Vikash Sharma he refused to deliver on 17 September 2022, not only Gati tracking has also changed delivery date and time on behalf of consignee request which I never made infact I have been waiting for delivery since long. Please take action against the GatiKWE company.
Thanku....
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D
dipu111
from Guwahati, Assam
Sep 14, 2022
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Compensation of damaged materials

Address: Guwahati

Consignment[protected]. was delivered on 24th August

I am surprised to see that it took 26 days to deliver the consignment.

Moreover as per party all materials against[protected] are damaged while delivered and they are not agreed to pay against these damaged materials.

I need all the details of damaged materials so that I can claim for the payment to the party for that materials which are not...
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R
rajesh@1963
from Delhi, Delhi
Sep 3, 2022
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Lost of Helmet

Address: A/16 Kamal Appartment Part 2 Opp arjun & Preet Avenue Ghatlodiya Ahmedabad 380061

I booked bike with Helmate for Banglore with Gati Kwe Changodar Branch
wide their Docket No.[protected] dated 17/06/2022 I recd the bike delivery
on 30/06/2022 at bangalore without Helmate.I varirous time mobile contact
with Alokdas of Changodar Branch on their Mobile [protected].He every
time seoarately excuse as per below mentioned (which I all recorded)
(1) helmate was misplaced by the Packers
(2)...
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M
MaheshBangalore1982
Aug 21, 2022
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No Seal on POD of Docket ID 416591786

Address: Bangalore

I had purchased a TV from Amazon which was defective and stopped working in 10 days. As per Amazon I was supposed to self ship the back to the seller. We choose Gati KWE for the self ship as recommended by Amazon. TV was made ready and shipped back to the seller on 22nd July 2022. The item was said to have been delivered on 25th July.
The seller is refusing refund us the amount of the TV which is 2.6 lakhs worth, saying that the item...
+1 photos
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A
Ambika\'s World
Aug 17, 2022
Aug 29, 2023
This thread was updated on Aug 29, 2023
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Victim of fraud packers and movers

Address: Hyderabad
Website: xn--gatkwe-yva.com

I am in a tensed situation, that I am not in a position to describe it in word. Still here the story:
I have booked packers and movers to shift things from Hyderabad to Bangalore. as promised by, they are not delivered my things and not responding my calls and msgd. It so feels like I have been scammed by frauders. The website is http://xn--gatkwe-yva.com/ in this I contacted +91 [protected] and he directed to Raj, he who dealt the...
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V
Vipin@73
from Mathura, Uttar Pradesh
Aug 12, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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Not dilevery my full item 01 washing missing is missing

I'm vipin kumar, service Indian coast guard my item dkt no. Is[protected]
Mera item karwar Karnataka se send kiya kochi ernakulam ke liye jisme 01 item missing hai (washing mashine ) mai bahut baar call Kiya service providers ko again and again but sub log koi action nahi le rha every time kisi or ka no. De te hai unse baat karo in se baat karo like that unke mob no.[protected], [protected], [protected], [protected] and [protected] ye no.pr...
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S
Siddharth Pandalai
Jul 27, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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Delayed and lost consignment

I used Gati services to deliver a consignment of my personal belongings and memorabilia on 9th May, 2022 from Bhopal to Mumbai. I had used their services earlier for a similar delivery and at that time it was prompt and professional.
This time around, I didn't get a docket ID or anything until 2 months. Within that time frame, they initially delayed, then lost my consignment. After making me run around in circles for 1 month, they...
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P
Prateek1408
Jul 12, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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TV Damaged in transit

Address: Mumbai

I shipped my Samsung TV from Jabalpur for delivery in Mumbai, Docket no.[protected]. I have received my TV in completely damaged condition, beyond repair. I need action on it asap, reimburse me with the complete amount for repairing or for the TV....
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D
dipankar.shaw
from Howrah, West Bengal
Jul 2, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
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Package is missing

Address: Goregaon, Mumbai

I have transported my bike with a helmet from Howrah to Mumbai by Gati and my helmet was misplaced by their team.
I have spoken to the delivery person about the helmet and they told me that they never received any helmet with the bike but I have proof that my helmet was packed along with the bike. I have images

I called one of their employees who has transported the bike from howrah but still I couldn't get much of a...
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A
Ayaaz Kara
Jun 25, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Docket Invalid even tho It's Dispatched.

Address: Na..00, Mosali Main Road, 394421

My shipment has been dispatched many days ago I've the Docket No but when I try to track it, the web shows Docket Invalid.

Docket Number[protected]...
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S
Seema0612
from Bengaluru, Karnataka
Jun 13, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Courier not delivered and no response from customer service

We booked a courier service from Hazaribagh (825301) to Bangalore (560037) on 2nd of June for good worth 4lakh INR.
The delivery date was 10th of June.
After calling customer care multiple times, we have no response from them .
They have no clue where is the docket and by when it can be delivered. They always say a higher management will reach out to us in 2 hours but no one calls.

Gati Complaint Number...
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S
Sneha121991
Jun 8, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
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Consignment undelivered

I had booked my consignment on 27/5/2022 from BGP TO BLR it contained household goods. The assured delivery date told to us was 03/06/2022, following which we had sent few of the important household goods through consignment, thinking items will reach on time. at present the goods are undelivered, i have contacted them and all that i get in return is " ma'am we have raised a complaint and our local team will be contacting you, please wait"...
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R
Ridpat
from Ahmedabad, Gujarat
Jun 7, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Not delivering on time and Damaged vehicle

Address: Ahmedabad

Submitted on 24th : afternoon
Delivery date: 27th May

First of all, I supposed to get my vehicle on 27th of may, when I called to check status I got to know it is not yet picked up. then when I asked them why they did not updated me previously and updating after 3 days on my delivery. Also they said they do not tracking status and they shouted on me. I am a girl alone came to Pune in new city and on the weekend I had...
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P
prachin127
from Nagpur, Maharashtra
Jun 7, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Shipment is not delivered by Gati

I had send my shipment from Nagpur to Bangalore on 20th may 2022 with docket number[protected]. It was assuered to me that the shipment will be delivered on 26th of May. However, they keep delaying the delivery date. I tried calling their customer care multiple times but no one told me the exact delivery date and even now after 16 days, my shipment is yet to be delivered. I have registered complaint on their site as well, but o[censored]se....
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M
mdumair
from Delhi, Delhi
Jun 2, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Delayed Consignment - Not Delivered

Address: Gati Kintetsu Express Pvt Ltd. Plot No.20,Survey No.12 Kothaguda,Kondapur Hyderabad-500084 Tel: +91 40 71204284,27844284 Fax: +91 40 23112316

I had booked a consignment from Lucknow to Bangalore on 24th May which was picked up on 25th May under Docket no[protected].

The delivery was assured by 1st June. However the package has not been delivered and not even reached destination city Bangalore... forget delivery.

For the last 4 days their website shows in transit Ahmedabad to Bangalore. (Refer to attached screenshot). Customer care has no clue and simply...
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N
NinaC
Jun 1, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Misleading Rates, delayed delivery, terrible customer care

Docket number[protected]
Gati whatapp number did not give rates while sharing dimension .Customer care executive adviced charges of 3000/- on same dimensions. Gati delivery person adviced 9, 500/- on the same dimension but was magnanimous to offer 10% discount on bill amount. On insisting on charge breakup realised on a freight of 3000/- they were charging 6000/- as other charges. After not being able to justify 6000/- other charges,...
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D
Diptanu Sengupta
May 31, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Consignment not delivered - 415160914

Address: bangalore

It has been 18 days since the consignment has been picked up. Till date the consignment has not been delivered. There is absolutely no information with the company as to where the consignment is. They have lost the consignment and not even giving proper information. While booking i asked for courier insurance but that also they did not provide illegally, because as far as i know the shipping company is bound to provide insurance at extra...
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M
Meghas4
from Mumbai, Maharashtra
May 31, 2022
Jun 21, 2022
This thread was updated on Jun 21, 2022
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Package Delivered status

Hi, My courier was expected to be delivered on 28th May, 2022, On 30th May it showed the status as Out for delivery but after waiting for the whole day it didn’t reached my place and EOD status changed to Undelivered. Noboday has contacted me for the delivery and there is no update. On 31May, when I called customer care they said it is at the nearby MUmbai office but they cant contact them as it is an unauthorised centre. They don’t have...
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