Gati Kwe — wrong information about customer request

Address:

Kolkata, West Bengal

This is regarding docket no.[protected] of Gati KWE. Today(05.10.2014) morning I checked www.gatikwe.com, that said the item is out for delivery and may be delivered today. So, i called[protected]Gati kwe customer care) at 12.57 and requested them to make sure the delivery is on today only. That time the representative was a lady named priya. She assured me the delivery at today only. But at evening i am astonished to see that the status is " Undelivered due to CUSTOMER REQUESTED ANOTHER DATE DELIVERY ". All though i have not requested such thing at all and nobody even contacted me through out the day from Gati courier. I again called up[protected] at 18:09. The representative told me that no complain can be raised. Even now also the status is same. So, please do something for me. Thanking you SOUMYADIP BISWAS