Gati Packers And Movers — Not Delivering my household goods. Unethical Behaviour

Address:Plot No 6, Gali No 5, New Palam Vihar Palam Vihar Extn. Gurgaon Haryana - 122001
Website:gatipackersmovers.com

Gati Packers & Movers came to my house on 12th February Morning. They packed all the items and loaded on their pickup truck. I gave them ₹4000 advance payment. They gave me a receipt and bilty for it. Total charges were ₹8000.

2 days later, they send me another quotation of ₹24, 000 telling me that the number of items were more. They are asking me to make full payment immediately otherwise they will not deliver my goods. The manager is oddly determined to get the payment immediately. I told them that I can make 60% now, and when I will see my goods, I will process the rest of the payment immediately. Yet, he wants the full payment immediately.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2024
Gati-KWE Customer Care's response
This is to inform you that we are Gati Express And Supply Chain Private Limited. And our website is www.gati.com. We request you to to kindly coordinate with your shipper.
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