Gati Packers And Movers — Things went missing

Address:

Pune, Maharashtra, 600102

I called gati packers and movers to shift things from Pune to Chennai. In call, I asked them very clearly if they will pack the thing themselves or packing should be done from my side. They told me that everything will be done by them, but three people came to pick up things empty handed. Somehow they managed to pack the stuff with some damaged cartons which I had in my house and told me they will pack again properly from their place.They said it will reach in 5 days, but it took more than 10 days. And after unpacking, I found so many stuff missing.