Gatik Business Solutions / G Broadband — Payment issue

Address: 560086

Hi Team,

I had paid 1264 rs for the month of May'17 at 8 May 2017 using ICICI debit card in BTM 1st office.
the person done that transaction told me that transaction is failed and shown me code 53 in Green channel but it got deducted from my account and even i shown him too but he told you have to pay again as first transaction is failed that will refund in your account 3-5 working days. then i had paid again 1264 using I-On app by online payment.

mean while amount is deducted 2 times from my account.he told first transaction will be refund but its almost 15 days over and i didnot got money back.

i went again to Btm office, this time he told you have to contact your bank then i have confirmed too that payment has benn successfully done 2 times.

Please fine reference bank statement.



and let me know when i will get money back, it is really very poor service they are providing
Thanks & Regards,
Sujeet Kumar Prajapati
[protected]
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Facing connectivity issue from 2 hrs. This is happening every 2days. Tried calling customer care to raise a complaint non if the numbers are working. Reslve this ASAP

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    Gatik Business Solutions / G Broadband Phone
    +91 80 4511 8888
    +91 93 7996 7880 [WhatsApp: Support Team]
    +91 80 4111 4003
    Gatik Business Solutions / G Broadband Address
    No:33, 13Th Cross, 20th Main, Venkateshwara Layout, BTM 1St Stage, Bangalore, Karnataka, India - 560068
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