Gaursons India Ltd. — A better experience with builder gaursons

I work as an executive at a manufacturing company of auto parts in okhla, born and brought up in up through out. I used to live with wife and my kids at east delhi and my parents and all live in home town kanpur. For investment purpose in 2011, i bought some property in gaur city a project from gaursons. Everything was going fine till 2015 the time i got to move to ludhiana as i got promotion and transfer to ludhiana. So i decided to cancel my booking at gaur city. And i cancelled my property in august 2015. Also it has been 4 years since i have paid all installments on time. I mailed my details and concern to gaurson’s team and to get my refund asap.
I was panicked to hear the response from them “what so ever money you have given to us, we have invested that same in construction, we can’t get money out from construction. We will refundyou once the flat allotted to you is sold to someone else.” it got afraid as i was going to move to ludhiana and they were saying that they will refund it after myflat gets sold. Also it would be difficult for me to follow up for my money from ludhiana. Also i was worried about my investment made as it was all i have earned from my hard work and if something wrong happened or i got cheated then i would left with nothing for me and my family. I went to gaursons office. And meet with concerned persons discussed my issue with them. They assure me that there won’t be any such issue. They assisted me every way possible but still i was quite nervous and was doubtful about my refund. Finally in march2016 i got my refund. It took 6 -8months get it done but still i am thankful to the cooperation by gaursons team that i got my hard earned money hassle-free refund in a year.
Entire market is struggling due to slow down in the real estate industry. Lots of buyers are crying for their money refund after cancellation or facing lots of issues from builders. And in such condition gaursons cooperation left a good experience for me. And additional thing is patience is very crucial in such cases as builder is also quite right at their perspective that whatever money they got from buyers they invest that in construction work so it is tough for a builder to refund the amount instantly and moreover any builder doesn’t want their buyers to cancel the booking of property.