General Motors India — Sale of a defective captiva

Address:New Delhi, Delhi, 110008

I'd purchased a new captiva auto transmission, vehicle no dl1cp 7788 from metro chevrolet in 2013. Later i discovered that the vehicle was 2012 model and sold to me as 2013 model.Initially i experienced pick-up problems and after getting the same checked i was shocked to learn that there was no propeller shaft in my vehicle. Metro technical support staff was surprised too. However they installed the shaft. I'm experiencing whole lot of problems since i have purchased this vehicle.. Most of the time my vehicle is in the service station. At any point of time, some or the other light is on... I have lost confidence and trust in chevrolet, despite the fact that my last two vehicles have been chevrolet.. Manual captiva and optra. I've spent a lot of money.. To the tune of lakhs just to get the problems rectified. A lot of parts have been changed in the garb of being in warranty and the problem remains. Just few days back i received the vehicle back from service.. I paid almost 18000 and today three warning lights are on. Even after 72 hours... There has been no response from your side. This lackadaisical approach goes on to show the insensitivity towards customers' problems. I therefore intend to incorporate auto web portals and major newspapers into exposing what chevrolet india is all about so that further no consumers are cheated by this company. I'll also be taking a legal recourse to settle this issue.
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