Claim Number : NW[protected]
The Cataract Surgery claim has been denied initially with no reason given.
When enquired through the local agent of Genins, they asked for an Invoice which was promptly provided with all the other documents already submitted like Hospital bills etc.
Now they are raising irrelevant queries like: IOL INVOICE which has been generated digitally with all the relevant details should have a Hospital stamp
Why would a digital invoice [which has those details mentioned] need a stamp? This is pure harassment of my father and causing mental trauma to him.
Also, the Insurance agent of Genins is saying "AGLI BAAR YEH COMPANY KI POLICY MAT LENA", who says this?
Please note : All the hospital bills, tests, reports has stamping on them. Was this information helpful? | 
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