Getlook — Cancelling booking in last minute

I had booked for an appointment for 1st november 2021 on 29th october for 12pm to 12.20 pm. Noone visited or called till 12.30, hence while enquiring with the customer care, they say that the stylist was not well and cancelled in last minute.

Such a bad service provider, and no response of customer care contact on their website.

Only speaking to the customer care and she keeps telling only sorry and no solution
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