Getlook — pathetic service

Address:

Pune, Maharashtra, 411027

I had an appointment from getlook for service at home yesterday in the slot 5.30 to 6pm.
I kept on waiting till 6.30, then i called on there provided number on website
The person asked me whether the beautician has called me or not when i answered no, he said, he will confirm within 2 mins. After waiting for 10 more mins i kept on calling again on that number but nobody was picking it up.
Then i pinged them on whatsapp number provided on there app, after asking about the details, the lady said can we serve you tomorrow we dont have any beautician available.
When i booked the appointment in the afternoon on calling that number they confirmed me with the slot and date.
They dont have that courtesy to inform the customer prior time about their unavailability.
When contacted them they gave such excuses.
This was my first time with getlook with such a worst experience, will never suggest anyone for this service.