Ghaziabad Nagar Nigam — Despite repeated requests the agency has not sent the technician to rectify the problem

Address:Just Repair Services, Vasundhra, Ghaziabad

Just Repair Services, Vasundhara, Ghaziabad had carried out repair of the IFB washing machine at my house. The technician has replaced the card and door locat a cost of Rs 11700/-(Bill attached). The agency has promised six months guarantee on replaced parts. But the machine is not functioning smoothly since then. It's program has shortened and keeps the clothes wet on completion of the program. Despite repeated requests the agency has not sent the technician to rectify the problem.They are not responding to my calls.
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Ghaziabad Nagar Nigam customer support has been notified about the posted complaint.
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Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

Regards
IFB APPLIANCES
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Dear Sir/Madam,

Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.

Regards,
IFB APPLIANCES

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    Ghaziabad Nagar Nigam Phone
    +91 12 0279 1418
    +91 12 0279 1518
    Ghaziabad Nagar Nigam Address
    Pocket D, Sector 10, Vasundhara, Ghaziabad, Uttar Pradesh, India - 201012
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