Ghaziabad Nagar Nigam — House tax not credited..VN32374

Address: gh7 crossing

Paid 19870 via credit card on 9/2/2025 to GNN camp in Crossing republic
HDFC bank confirmed receipt of amount on 10/2/2025 into their account of GNN. have submitted proof and request letter. but nothing is done. My online house tax shows dues of 25218.54 including penal charges..
please arrange to immediately credit amount in my house tax account and delete penal charges