Gic Housing Finance — against loan

Address:New Delhi, Delhi, 110005

I have taken a housing loan. The problem is the agent did not give proper clarity on when they will present the cheque against processing fee.cp brNch miss komal take three blank sign vhq from me.without my any knowledge they fill amount and deposit the chq rs 3530.but chq is bounce
As a customer i should know when i am supposed to pay.
Also without my confirmation and they prepared the cheque
I feel looted by gic as no proper communication/ clarifications given what going to happen next.
Now thw guy is claiming that he has got an email from me as per date to prepare cheque.
I have no email been sent from my side neither property builder. The agent is claiming fake things which i was never been informed.
Is this a way customer will be treated by gic. I am controlling not to use abusive words. But i am definitely going to demote all your products and approach people not to buy.

Surprised package is that the agent not even provided any clarification of loan amounts of interest and installment just they started deducting amount.

Deepika Pandey
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    GIC Housing Finance Phone
    +91 22 2285 3866
    GIC Housing Finance Address
    Royal Insurance Building, 6th floor, 14, Jamshedji Tata Road, Churchgate, Mumbai, Maharashtra, India - 400020
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