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GIC Housing Finance Complaints & Reviews

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Updated: Aug 21, 2025
Complaints 215
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J
jairam_lakhwani
from Thane, Maharashtra
Feb 25, 2022
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I have sent below email for 3-4 times, but there is no response from GIC.

"QUOTE"
I`m having home loan (Loan a/c - MH[protected] with GIC, Thane office of 16.48 lakhs since 2013. The old Interest rate was 10.95%. In 2017, I had requested for reduction in interest rate. After long follow ups it was reduced to 9.35%.

As you are aware, currently, all Banks & NBFC`s are offering interest rate @6.5% for new home loans. Also, old loan transfer is also processed @ 6.7% - 6.8%.

May i request you to pls. arrange to reduce my Home loan interest rate as per current market for the balance loan amt.

The ref. details are mentioned below for your kind perusal.

Ref:-
a) Loan account No.:- MH[protected]
b) Customer ID :[protected]


Kindly treat this as most urgent

UNQUOTE

Thanks & Regards,

Jairam Lakhwani
# [protected]
GIC Housing Finance customer support has been notified about the posted complaint.
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    L
    lalit kum
    from Delhi, Delhi
    Feb 23, 2022
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    Address: Office - 209 , Raddision Blue Hotel , Kaushambhi , GBZ

    Dear Mam/Sir, I have home loan in GIC Housing Finance and I wan to close & pay to my loan so we required For Closure Letter from GIC but we are follow-up since 20 days (from 03.02.2022.) to GIC Branch -:
    GIC Housing Finance Ltd.,
    305, ITL Twin Towers,
    B-09, Netaji Subhash Place,
    Pitampura, Delhi-110034
    Ph.[protected]
    But till now we have not get the For closure letter & No Positive response about plz take the action & help to receive the for closure letter.

    Customer ID[protected]
    Form No 663751
    Name --: Lalit Kumar

    Rgds
    M-[protected]
    GIC Housing Finance customer support has been notified about the posted complaint.
    Feb 23, 2022
    Updated by lalit kum
    Still Pending
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      H
      Hopender Yadav
      Feb 22, 2022
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      Address: M g f mall gurugram
      Website: Yes

      This is reminder for obtaining registry of home. I have made payment on 11.01.2021. it's been more than a month and a half. Still, i haven't gotten any clear response from your side especially Sh. Naveen Saini had been avoiding and creating delays day y of the sameby day. It is very unprofessional and irresponsible behaviour towards me, as a customer, I feel humiliated every time.

      I request you to kindly take appropriate action towards this problem and provide me a scanned copy of registry as soon as possible.
      GIC Housing Finance customer support has been notified about the posted complaint.
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        V
        Veera1979
        from HYDERABAD, Andhra Pradesh
        Feb 17, 2022
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        Address: Bachupally, HYDRABAD

        The GIC team is very slow in response...had gon e to their baseerbagh branch to get the offer letter which I didn't get from the start of the loan. They said to come back in 1 ween to get the offer letter...its been 6 weeks and no response from them...when I call their custome r care no..it doesn't work...tried raising several service request ...still no response...also wrote to the customer care via email..no response at all...NEED URGENT HELL ON THIS
        GIC Housing Finance customer support has been notified about the posted complaint.
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          K
          Jan 24, 2022
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          Address: Shahberi

          Hi,

          Subject - Fake Promises__ Customer ID[protected]

          I have Purchased Flat 3 years ago under PMAY and still waiting for my subsidy

          GIC People are not allowing me to fill the form and not helping me anymore. They are simply rejected my request..

          Before Taking a loan GIC team Say that if you get a loan first then after that i get all my subsidy amount.. and now GIC team say that your society is not eligible for PMAY..

          but tow people got subsidy from the same building since 2019 and their benefits are running continually...

          My Only Concern is_ At the time of giving loan the society become legal but when the same society is not eligible for PMAY..

          GIC team says before Taking the loan, should you get the loan first then you will get the subsidy ..when you get a loan then GIC team says, your society should not be eligible for the PMAY Subsidy..
          GIC Housing Finance customer support has been notified about the posted complaint.
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            R
            Rakesh2021
            Jan 13, 2022
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            Customer Id[protected]
            I have a housing loan with GIC under floating interest. When th interest rate went up they started charging me asper the market interest rate but now when the interest rate has gone down they are still charging me 11% when I spoke to them they said we can reduce it by 1% but for that I need to pay some charges which according to me is unethical.
            GIC Housing Finance customer support has been notified about the posted complaint.
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              S
              sheetal_85goel
              Jan 12, 2022
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              Address: Sco-391, MG Road, Near Vasan Eye Care, Sector 29, Delhi 122003 · ~18.3 km

              My name is sheetal and my loan is running with GICHF since last jan, now i need to transfer my loan to other deparment and staff is not even taking calls and not providing documents even after so many email reminders.

              this is quite irresponsible behavior from your staff.

              Name-Sheetal Goel
              Phone-[protected]
              Loan Number-UP[protected]
              Customer ID[protected]
              GIC Housing Finance customer support has been notified about the posted complaint.
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                P
                Pravinaben
                Dec 16, 2021
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                With reference to the captioned subject matter you have not taken any positive actions looking the present situation prevailing in the country.
                Recently Reserve bank of India has also passed several guidelines for retail and MSME customers regarding the restructure and review of the stressed account and nominal irregular account but your corporate is not taking any actions or providing the positive resolution.
                The copy of guideline issued by Reserve bank of India is attached herewith for your reference and do the needful accordingly.
                On receipt of the same communicate immediately and restructure the account with the present outstanding and inform accordingly the fresh restructure to plan to regular the account.
                With reference to the captioned subject matter we surprised to received your above letter dated 25/02/2020 and pervious letter dated 31/01/2020 and noting that your company’s policy is not applicable to restructure and revive the home loan outstanding, the reply is given by your great finance corporate is out of the banking code of conduct and out of the rules, policy and guidelines of reserve bank of India. Please note the below very seriously and on priority basis.
                1. the notice is issued out of the banking code of the conduct and not considering the several guidelines and notifications issued by finance minister for the retail loan against residential property, several times we have represented regarding the market and financial situation prevailing and on account of this situation considering the several guidelines and notifications are published to review and restructured the account before 31/03/2020 and now it is extended also up to 31/12/2020 but your customers oriented corporate which are only in field of providing financial assistance for the residential property.
                2. The owner of the residential house is super senior citizen of the democratic country.
                3. You cannot deny to restructure and revive the particular outstanding of home loan looking to the business situation, financial situation prevailing in the market on account restructure and introduction taxation laws and other statutory laws, the great finance minister has published regarding this and instructed to all banking corporate to consider the restructure and review of retails finance to small and middle class business owner and granting the financial assistance.
                3. Please note that we are not willful defaulter and during our business life we have never defaulted in any banking and financial corporate.
                4. As a super senior citizen once again i request you to restructure and revive our outstanding to service smoothly and good way the outstanding of loan account.
                5. Please also note that the notice issued under SARFAESI is also out of the rules and policy and out of the banking code of conduct.
                So that looking to the facts and situation presented consider the request immediately and cancel the notice of possession issued by your corporate and restructure the same as per RBI guidelines immediately.
                GIC Housing Finance customer support has been notified about the posted complaint.
                Dec 16, 2021
                Updated by Pravinaben
                TILL DATE NO RESOLUTION IS PROVIDED BY GIC HOUSING FINANCE REGARDING THE SUBJECT MATTER
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                  PushpenderThakur57
                  from New Delhi, Delhi
                  Dec 15, 2021
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                  GIC team is not responding to any of the email. i've asked them for loan re-payment schedule for this financial year which i need for my tax declarations i have sent an email @1st of December and till now there is no response from them. i am suffering due to there poor after service facility.
                  GIC Housing Finance customer support has been notified about the posted complaint.
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                    K
                    Kunal Jogi
                    Dec 14, 2021
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                    Address: Vadodara

                    I have closed my loan on 08.12.2021 by paying all the dues as they mailed. But till date they have not given me any details about when they will get my mortagage released, handover my original papers etc., My file number is GJ[protected].
                    GIC Housing Finance customer support has been notified about the posted complaint.
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                      V
                      Vinod Kumar kalagata
                      Oct 16, 2021
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                      This bank has promised me to take loan at a higher interest rate and transfer without any penalty, now they are asking me 2% interest to transfer loan, and those employees claiming that they only recieved my file from a private agent. How come an agent can do all activities with fake promises, I reached them many times to waive this or reduce, but no use
                      GIC Housing Finance customer support has been notified about the posted complaint.
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                        Gopalkrishansaraswat
                        from jaipur, Rajasthan
                        Sep 21, 2021
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                        Address: Jaipur

                        Dear sir, mam
                        I am customer your jaipur branch ..
                        My home loan holder name is
                        Lalita Sharma W/O Rajeev Kumar sharma
                        Loan number is - RJ[protected]
                        After this difficult time of Corona, 6 installments are left. I am paying 2 installments every month. But even then the behavior of the staff of your Jaipur branch is not tired..time by time come home. Talking about the opposite when ladies are alone... Yeh kya tarika hai. I have become completely psychic in this way.
                        Please pay attention and I will have to take action on this.
                        Thanks..
                        Lalita sharma
                        [protected]
                        GIC Housing Finance customer support has been notified about the posted complaint.
                        Sep 21, 2021
                        Updated by Gopalkrishansaraswat
                        Dear sir, mam
                        I am customer your jaipur branch ..
                        My home loan holder name is
                        Lalita Sharma W/O Rajeev Kumar sharma
                        Loan number is - RJ[protected]
                        After this difficult time of Corona, 6 installments are left. I am paying 2 installments every month. But even then the behavior of the staff of your Jaipur branch is not tired..time by time come home. Talking about the opposite when ladies are alone... Yeh kya tarika hai. I have become completely psychic in this way.
                        Please pay attention and I will have to take action on this.
                        Thanks..
                        Gopal krishan
                        [protected]
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                          Yonu Lokshom
                          Sep 1, 2021
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                          Address: Siliguri West Bengal

                          Dear sir, Iam existing customer my loan disbursed on Aug 2019 but till now I haven't received PMAY subsidy. At the time of applying loan it was informed me that iam eligible. Plz look into this matter. Thanks and regards.
                          GIC Housing Finance customer support has been notified about the posted complaint.
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                            kmkumar73
                            Aug 27, 2021
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                            Address: 603, Gauri priya Chs, Plot-41, Sector-19, Kharghar, Navi Mumbai

                            I am having 2 loans with gic housing finance panvel. Charging 8.8 % and 10.75% rate of interest. Contacted many times with branch but not proper support provided.
                            GIC Housing Finance customer support has been notified about the posted complaint.
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                              R
                              Reena Devaiah
                              Aug 9, 2021
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                              Hi, Please note that their is a huge change in the interest rate on out loan without any intimation. From past 2 months we have been following up with the issue and also visited the Branch. Still no one is responding to our query. As a customer, i am very disappointed with the service and the response from you company.

                              If you are not able to give proper guidance or response, we need to look out for other options.

                              Customer ID:[protected]
                              Branch- Yelahanka Bangalore.
                              Email ID: devaiah.[protected]@gmail.com

                              Regards,
                              Reena
                              GIC Housing Finance customer support has been notified about the posted complaint.
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                                R
                                Renu_Ashok Kumar
                                Aug 5, 2021
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                                Ashok Kumar
                                11:00 AM (5 hours ago)
                                to Gic, riya

                                Dear Sir,

                                We Ashok Kumar & Renu having a LAP through your NBFC with customer id[protected], File no: UP[protected].
                                My EMI for this loan is 13466/- but in this month EMI deducted twice on[protected] &[protected]. We request you to reverse the one EMI's amount Back to REnu's account. The details are as follows:

                                Txn Details:
                                Date:[protected]
                                Amount: 13466
                                Beneficiary: GIC
                                Sender: Renu
                                UTR No: AXMB[protected]

                                Date:[protected]
                                Amount: 13466
                                Beneficiary: GIC
                                Sendor: Renu
                                UTR No: AXMB[protected]

                                Please reverse the extra EMI Deducted back to the below mentioned account.

                                Beneficiary Name
                                Name : Renu
                                A/c No: [protected]
                                IFSC Code: UTIB0000120
                                Axis Bank,
                                +1 photos
                                GIC Housing Finance customer support has been notified about the posted complaint.
                                Aug 05, 2021
                                Updated by Renu_Ashok Kumar
                                Ashok Kumar <[protected]@gmail.com>
                                11:00 AM (5 hours ago)
                                to Gic, riya

                                Dear Sir,

                                We Ashok Kumar & Renu having a LAP through your NBFC with customer id[protected], File no: UP[protected].
                                My EMI for this loan is 13466/- but in this month EMI deducted twice on[protected] &[protected]. We request you to reverse the one EMI's amount Back to REnu's account. The details are as follows:

                                Txn Details:
                                Date:[protected]
                                Amount: 13466
                                Beneficiary: GIC
                                Sender: Renu
                                UTR No: AXMB[protected]

                                Date:[protected]
                                Amount: 13466
                                Beneficiary: GIC
                                Sendor: Renu
                                UTR No: AXMB[protected]

                                Please reverse the extra EMI Deducted back to the below mentioned account.

                                Beneficiary Name
                                Name : Renu
                                A/c No: [protected]
                                IFSC Code: UTIB0000120
                                Axis Bank,

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                                  R
                                  Renu_Ashok Kumar
                                  Aug 5, 2021
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                                  Address: DCP Office, Delhi Police,Ease Delhi

                                  Dear Sir,

                                  We Ashok Kumar & Renu having a LAP through your NBFC with customer id[protected], File no: UP[protected].
                                  My EMI for this loan is 13466/- but in this month EMI deducted twice on[protected] &[protected]. We request you to reverse the one EMI's amount Back to REnu's account. The details are as follows:

                                  Txn Details:
                                  Date:[protected]
                                  Amount: 13466
                                  Beneficiary: GIC
                                  Sender: Renu
                                  UTR No: AXMB[protected]

                                  Date:[protected]
                                  Amount: 13466
                                  Beneficiary: GIC
                                  Sendor: Renu
                                  UTR No: AXMB[protected]

                                  I Contacted the Branch Manager, GIC Ghaziabad but he straight away denied that its your problem, we will not reverse extra EMI. If it will their mistake then they ready to refund the excess EMI.

                                  As you are aware this is the festive month and that extra amount was belongs to my festival advance given by my dept, but due to technical glitch, EMI debited twice.

                                  Please arrange to refund the extra EMI.

                                  Regards
                                  Renu W/o Ashok Kumar
                                  Head Constable Delhi Police
                                  +1 photos
                                  GIC Housing Finance customer support has been notified about the posted complaint.
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                                    Pradeep0987
                                    Aug 4, 2021
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                                    Request for payment-link to make payment

                                    Address: Panvel

                                    Dear Sir / Madam,

                                    Loan A/C MH[protected].
                                    Applicant : Pradeep Singh
                                    Co- applicant : Anita Singh.
                                    Branch: Panvel

                                    As per your payment notice I'm trying since last 4 days with Mr Satish regarding payment link for due balance payment.
                                    Today he's called me and ask branch visit for payment, as per my job for me not convenient to visit at branch 10 to 6 between.
                                    Then he's give...
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                                    S
                                    shubhangi24
                                    Aug 4, 2021
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                                    Address: suryakiiran bldg shop no 2 to 6 plot no 5 sector 5 new panvel east pin code 410206

                                    Respected sir
                                    i am shubhangi deepak ahuja taken a flat at kamothe navi mumbai on 20 october 2020 taken a loan from gic finance panvel branch 18 lakh of amount given me on the rate of interst 9.40pa they didnot the document properly and me the loan when i applied for loan transfer to central bank of india kamothe branch they told me your flat had not clear the builder had done 2 agreement on my flat the gic finance had done a big fraud with me i have given a legal notice from adovate to gic finance panvel branch manager he is not givining any reply to me and reciving my call please help me
                                    thank you
                                    shubhangi d ahuja
                                    [protected]
                                    GIC Housing Finance customer support has been notified about the posted complaint.
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                                      S
                                      shubhangi24
                                      Jul 16, 2021
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                                      Fraud done with me from gic housing finance

                                      Address: surya kiran bldg shop no 2 to 6 ground floor plot no 5 sector 5 behind d mart new panvel 410206

                                      Respected sir
                                      i am shubhangi deepak ahuja i have taken a flat at kamothe navi Mumbai on october 2020 taken a loan 18 lakh from gic housing finance panvel branch they did not check my document properly and given me the loan at the rate of interest 9.40 pa i have given a loan transfer to central bank of india kamothe branch they told me that the seller and gic housing finance had done fraud with me the builder had done 2 agreement on...
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