Claimed

Capital First Complaints & Reviews

4
Updated: Nov 24, 2023
Complaints 965
Resolved
769
Unresolved
196
Contacts

File a complaint to Capital First

Having problems with Capital First?

File a complaint and get it resolved by Capital First customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Capital First reviews & complaints(965)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gokul Babu
Jun 1, 2021
Resolved
Report
Copy
Resolved

Regarding calls for loan

Address: Chennai

Hi Team,
I'm receiving nearly 20 calls regularly from IDFC for getting loan and informed several times I'm not interested in such loans. But still I'm getting the calls on regular basis and I'm afraid someday or other my frustration will freak out result in scolding them as this is unacceptable to call a person nearly 20 times for which he is not accepted to. Kindly take immediate action or I will sue in court making such unwanted...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anaparthi Guru Prasanna Kumar
May 10, 2021
Resolved
Report
Copy
Resolved

I am unable to login

My Name is Anaparthi Guru Prasanna Kumar, My Customer ID is C[protected]. I am unable to login on Capital First Website.

I want to change my registered number...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankur_Rana
Sep 14, 2020
Resolved
Report
Copy
Resolved

unnecessary phone calls

Dear sir/madam,

Myself ankur singh and i was working for panasonic electronic company at the position of sales executive at choice electronic in laxmi nagar delhi-110092 since october 2015 to january 2018.

One of the customer purchased the led tv and an ac of panasonic brand through finance from capital first and the executive of capital first check and submit all the necessary documents.

Now...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dinesh1804
from Pune, Maharashtra
Sep 6, 2019
Resolved
Report
Copy
Resolved

personal loan closure process

Address: bypass chow shriram soc chandannagr, Pune, Maharashtra, 411014

Dear sir
I taken personal loan from capital first before 3/4 years ago
Amount was 47000₹, i pay 4/5 emi of rupees 2650₹,
But i have loast my job so thats way i cant pay next emi
Please tell me some settlement amount that can i pay, and please close my loan n give me noc.
Please tell ur pune branch to connect me for loan discussion.
Dinesh mane
[protected]...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
SachinLadi
from Mumbai, Maharashtra
May 4, 2018
Resolved
Report
Copy
Resolved

capital first not giving noc after paying all.loan amount

Address: Mumbai City, Maharashtra, 400022

Respected sir /madam

My name is sachin ladi

This is my first loan of bike which bike dealer provided me loan 3993803

Branch mumbai

I had purchased unicorn bike from dealer on loan basis he had provide me capital first loan for bike as my loan i had repaid on time and i should get noc from capital first that u bike loan is successfully repaid on time so we should give us clerfication...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
Marepalli Ganesh Reddy
from Bengaluru, Karnataka
Mar 20, 2018
Resolved
Report
Copy
Resolved

noc required

Address: Bangalore, Karnataka, 560049

Dear sir,

With refereence to my two wheeler loan account number - 4330948, i have taken loan in oct -2015 and i have pre closed the loan in the month of jan -18, still now i have not received my noc copy for the same.

Request you to resolve the issue and send the noc to my addressmentioned below.

M ganesh reddy
No 1458, cheemasandra, virgonagar, bangalore -560 049

Thank...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
vishwanath.p
from Mumbai, Maharashtra
May 22, 2017
Resolved
Report
Copy
Resolved

Excuses amount disbursement

Address: Thane, Maharashtra, 401305
Website: www.capfirst.com

Hi Team

I had taken a consumer loan from capital first and the product value is 51600/- where in I had already paid 1600/- as the processing fees so the disbursement should be 50000/- wherein it shows as 55252/- i really don't understand why. I was been told that the EMI would be of 9 months. now i see that the capital first guy has done a complete mess here.

According to the customer care executive Kajal Mane...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
alamtabrez
Jul 17, 2016
Resolved
Report
Copy
Resolved

Easy buy card

Address: Kolkata, West Bengal, 700017
Website: www.capitalfirst.com

I did not got easy buy card from finance company
I have received massage from finance company that dear customer, thank you for applying for easy buy card with us. Your card will be dispatched in jun'16 subject to regular and prompt emi payments. Capital first
But after regular paying my emi i m not got my card
So pls send my card
Thank you your's faithfully
Md tabrez alam...
Helpful
Found this helpful?
11 Comments
Report
Copy
N
Nilu78
from Kolkata, West Bengal
Nov 24, 2023
Report
Copy

Address: 231/3D,APC ROAD SHYAMBAZAR

HI,
This is to bring to your notice that suddenly today morning I got a sms stated-' ACH-DR-TPCApfrst IDFC FIRST-[protected]-U'
& Rs.99/- got auto debited from my AXIS bank account @ 8.22 am.
I bought a TV on 2021 for which certain amount used to get debited from this account earlier on 2021; which was all clear .No amount was due. Suddenly how they have debited Rs.99/- from account without any proper information.
I want my money back in my account. Also to stop auto-debit from my bank acoount .
I did not give them authority to debit amount from my savings bank account without my permission & knowledge.
so please take steps to stop this auto debit by IDFC & refund my money.
Thanks, Nilanjana BASu Bhattacharya
Capital First customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hiren Bhatt
    from Bengaluru, Karnataka
    Nov 22, 2023
    Report
    Copy

    Address: Junagadh

    Today on 22 Nov. I received message from my bank that Rs. 99 has been deducted by capital first. I don't given any Authorization to capital first & even don't have any transaction with capital first. Please let me know how I will get my money back.
    Capital First customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vsballa
      from Hyderabad, Telangana
      Aug 31, 2023
      Report
      Copy

      Dear sir,
      Please reimburse amount debited from my account without my knowledge.
      "Debit
      INR 99.00
      A/c no. XX3288
      [protected]:37:31
      ACH-DR-TPCapfrst IDFC FIRST-[protected]-U"
      Capital First customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        W
        Wanle123
        Aug 25, 2023
        Report
        Copy

        Address: Nashik

        In 2016, I bought Videocon TV and Samsung company fridge from Mundada Corporation Jehan Circle Nashik TV Fridge Shop. At that time there was finance done by Capital First, a finance company, at that time I was told that there would be 12 EMIs of Rs 4473. As such we paid 10 EMIs due to some difficulties we were left with 2 EMIs. Dated 19.08.2023 On this day after almost 6-7 years I got a call that your loan is due. And you have to pay 77160. He was called by a girl named Neha. If the loan account statement was taken from them, it was seen in that statement that The item I bought was Videocon TV. Rs: 26990 and Samsung fridge. Rs.26650/- as per the bill I have. And in the statement Capital First has loaned Rs.80500/-. And the remaining 2 EMIs. Capital First, a finance company, has installed panelty on it. If the goods I bought are worth Rs.53640/-. So why has this finance company Capital First made a loan of 80500/- in my name. This should be taken into consideration at the earliest. If this is not a request, I have to file a complaint in the consumer forum. Capital First, a finance company, should decide this case as soon as possible.
        Capital First customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abdul Kadar Ravda
          from Ahmedabad, Gujarat
          Aug 24, 2023
          Report
          Copy

          Address: Ahmedabad

          They are deducting 99rs every year without using the card or emi features. I haven't used this card since last many years but still they deduct the amount from my account. Request you to please refund the amount immediately
          Capital First customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abdul Kadar Ravda
            from Ahmedabad, Gujarat
            Aug 24, 2023
            Report
            Copy

            Address: Ahmedabad

            I am not using Capital first card since last many years but still they deduct rs. 99 without any update or notification. I need refund for all those amount which are deducted.
            Capital First customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nirmala negi
              Aug 24, 2023
              Report
              Copy

              Address: Raghav vihar premnagar

              My SBI account is debited with inr 99 stating (Nach debit 99 by idfc)on 24aug2023 at 9.41 .I don't have any consumer connection with idfc bank ..please look into the problem because it's a serious concern that we never authorised any idfc customer care or any banker.
              Capital First customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nirmala negi
                Aug 24, 2023
                Report
                Copy

                Address: Raghav vihar premnagar dehradun

                My account is debited with inr 99 without any concern or any application.or any consumer relation with this company on 24aug 2023.This is a serious scam even my SBI saving account is not secure.
                Capital First customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Veguru Ramesh
                  Jul 18, 2023
                  Report
                  Copy

                  Capital First IDFC has deducted Rs. 99 that time I have insufficient balance and check bonuses charges taken 531 rs, why capital first is debit from my account with out intimate me and no following RBI rules . Also don't have any loans
                  Capital First customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ramnarayan Sharma
                    Jun 8, 2023
                    Report
                    Copy

                    Dear capital first/idfc first,

                    I am writing to formally notify you that I had an account in the capital first loan which was terminated after full payment of the loan.

                    Earlier had account with id - C5042943
                    Now my complaint is that why rs. 99 was deducted from my bank account.(Account name - Ramkumar sharma)

                    I shall be highly obliged if you take the necessary action to solve this problem and revert my money in my account.

                    below is transaction details.
                    27/05/2023
                    ACH/TPCAPFRST IDFC FIRST/[protected] - INR 99.00
                    Capital First customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      PRERAKKUMAR RAMESHCHANDRA GAJJAR
                      Jun 3, 2023
                      Report
                      Copy

                      Respected Sir/Madam, I hereby inform you that, one of 99 rs ach deducted from my account on 27th May 2023. I don't have any current loan running in Capital First. Earlier had taken loan and all loan paid on time & also closed on time. You will check all data in your system. I do not have client number because it has been gone 2+ year. But few details which i provide you as mentioned below.

                      Name:- Prerak R Gajjar
                      Mobile Number:- [protected]
                      Date of amt deducted - 27th may 2023
                      Amt - 99 rs.
                      Transaction ID - DEBIT ACHDr 4009117 TPCAPFRST IDFC

                      Find attached transaction screenshot.

                      Waiting for your positive revert.
                      Capital First customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sainiprash123
                        from Karnal, Haryana
                        May 28, 2023
                        Report
                        Copy

                        4-5 years back I had a loan account. all paid up. Now I see a 99 INR charge on my statement (bank from where EMI used to be deducted) as some kind of maintenance charge. This is very unethical on part of IDFC to do so. plz revert the charge. i see so many complaints on this regard.
                        The charge is on May 27 as ACH-DR-TPCAPFRST IDFC FIRST-[protected]-U for 99 INR
                        Capital First customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit