Address: | Bangalore Urban, Karnataka, 560032 | Website: | gichfindia.com/english |
Hello,
My cust id.[protected]
Loan ac : ka[protected]
I have taken a housing loan. The problem is the agent did not give proper clarity on when they will present the cheque against processing fee.
As a customer i should know when i am supposed to pay.
Also without my confirmation and they prepared the cheque and collected interest amount of 6534 without my knowledge. Though i had told them to hold the cheque, they presented the cheque in the bank. I feel looted by gic as no proper communication/ clarifications given what going to happen next.
Now thw guy is claiming that he has got an email from me as per date to prepare cheque.
I have no email been sent from my side neither property builder. The agent is claiming fake things which i was never been informed.
Is this a way customer will be treated by gic. I am controlling not to use abusive words. But i am definitely going to demote all your products and approach people not to buy.
Surprised package is that the agent not even provided any clarification of loan amounts of interest and installment just they started deducting amount.
Requests you please advise
I am trying for customer care for contact for clarification but i saw website also not draft properly it seem like fake housing finance companies websites... Was this information helpful? |
I have taken a home loan from you but you have not deducted EMI for the month of September 2017, my loan account no. Is UP[protected].
Requesting you kindly check it in your and and do it deduct immediately or if any discrepancy kindly let me know for further solution.
Cheers.
Pranav Roy
[protected]