Gic Housing Finance — gic housing finance without informing the deducted amount of 6534

Address:Bangalore Urban, Karnataka, 560032
Website:gichfindia.com/english

Hello,

My cust id.[protected]
Loan ac : ka[protected]
I have taken a housing loan. The problem is the agent did not give proper clarity on when they will present the cheque against processing fee.
As a customer i should know when i am supposed to pay.
Also without my confirmation and they prepared the cheque and collected interest amount of 6534 without my knowledge. Though i had told them to hold the cheque, they presented the cheque in the bank. I feel looted by gic as no proper communication/ clarifications given what going to happen next.
Now thw guy is claiming that he has got an email from me as per date to prepare cheque.
I have no email been sent from my side neither property builder. The agent is claiming fake things which i was never been informed.
Is this a way customer will be treated by gic. I am controlling not to use abusive words. But i am definitely going to demote all your products and approach people not to buy.

Surprised package is that the agent not even provided any clarification of loan amounts of interest and installment just they started deducting amount.

Requests you please advise
I am trying for customer care for contact for clarification but i saw website also not draft properly it seem like fake housing finance companies websites...
Was this information helpful?
No (0)
Yes (0)
GIC Housing Finance customer support has been notified about the posted complaint.
Feb 20, 2019
Updated by HaroonBasha
There was no response about this complaint from GIC. Neither they contacted me.
Complaint comments 

Comments

Dear concern,
I have taken a home loan from you but you have not deducted EMI for the month of September 2017, my loan account no. Is UP[protected].

Requesting you kindly check it in your and and do it deduct immediately or if any discrepancy kindly let me know for further solution.

Cheers.
Pranav Roy
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GIC Housing Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    214
    Pending
    0
    Resolved
    12
    GIC Housing Finance Phone
    +91 22 2285 3866
    GIC Housing Finance Address
    Royal Insurance Building, 6th floor, 14, Jamshedji Tata Road, Churchgate, Mumbai, Maharashtra, India - 400020
    View all GIC Housing Finance contact information