Gic Housing Finance — non credit of proceeds of cheque for 11162 in my loan account

I am Amit Drabu availed housing loan from the company recently my account was debited through Ecs from the co.Amounting to ₹11162/_on 12/11/2019 & simultaneously on 14/11/2019 cheque for ₹11162/_was produced through clg.under check.no. 000003 drawn on ucobank talab tillo.both entries are debited from my account.I have sent them my bank statement as demanded by the co.I am surprised the co is denying credit of charge. No 000003 for ₹.11162/_ are demanding the amount threatening on the phone.I am sending my bank statement for your perusal & quick action.