Gic Housing Finance — Requested for Xerox copies on Oct 7 and no response from bank

I initiated a request on Oct 7th, But i am not hearing any response. Can you please help with this?

My request was to get below Xerox copies

1. List of documents
2. Loan outstanding letter
3. Loan account statement
4. asset xerox copy’s ( front and back end )

Loan No:-AP[protected]

We went brnach many times, no response, customre servcie is very arrongant in Alkapuri and Basherbagh branch .

Last we involved cutomer servcies as well but no response
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