| Address: | Kolkata, West Bengal | | Website: | www.giftstoindia24x7.com |
I ordered a hamper containing a van heusen shirt. The shirt that they sent was an absolutely different shirt from what was advertised in their photo. Was mortified to see that even the logo was different and it had a different colour on the insides of the sleeves and collar, looking like a casual shirt. What i had ordered was a single block coloured formal shirt.
Customer service people are so rude and keep repeating that they have sent the same shirt and there's nothing they can do to resolve it. Even a child can tell that the shirt is completely different from what i had ordered. What i find funny is how quickly they call me when i place an order in my cart and have not paid for it yet. How is it that the same dedicated service provided to payment matters is not given to people when they need support?
I had not done my research earlier as i desperately wanted to get a valentine's day gift. But research has shown me now that many people have fallen victim to this scamming company.
Please provide help regarding this issue of fraudulent practices in this company.
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