[Resolved]  Giftstoindia24X7.com — Product not Delivered

Address:

Lake Rd, Hemanta Mukherjee Sarani, lake Terrace, Ballygunge, Kolkata, West Bengal 700029

I had order 26 pcs coloring set from ben 10 and frank-match it puzzle on 15/05/2020 and the delivery date was showing as 19/05/2020. I paid rs. 789 for these two items.
I ordered them for my nephew as his birthday was on 21/05/2020.
The product is still not delivered and i called their customer service numbers but all are switched off. I sent a message from their contact us page still no reply from them.

This is the first time i didn't check the review of the website as it looks legitimate but now i regret it after seeing so many complaints against them.

My name is pritesh gajjan, my order id is pgti-[protected].

There is no option to cancel the order and they don't update the status also.

I think it's better to order from amazon or flipkart at we can cancel the order or know the status of our order.