Giftstoindia24X7.com — Rakhis and sweets

Dinker Patel

Address:	Kolkata, West Bengal
Website:	Giftstoindia24x7.com

Ordered sweets and rakhis for rakshabandan one week in advance. Was written all over terms and conditions, if order placed before 2 days then will arrive before or on day of rakshabandan. Contacted there customer service on day if rakshabandan and was advised that it is near by and on its way. The sweets and rakhis arrived 4 days later completely covered in fungus. Companies response was to give refund for sweets only. Customer service has been contacted and they have stated they are 'not professional, but truthful'. I have all the conversations and pictures taken. Yet they dare to say I am in the wrong for not understanding delivery complications. Please do not use this company and I am more that happy to post full conversations to show how much of a disgrace this company is.

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Comments

Christinamd

Did you ever find out the owner? i would like to raise my complaint too!
Disgraceful is the word!
I would give them Zero stars.
They have messed my orders, the last one they shipped the gift without my consent and when asked for a picture was not available and given a CCTV image from far.
By far the worse customer service, no courtesy, no solutions and no concern. no follow up call was done to even check on the order. Cake the message was wrong, the item was not the one I chose.
The manager in unprofessional, asking me what should be done for the shipment instead of a solution given.
The website - stock is not updated.