[Resolved] Giftstoindia24X7.com — Wrong product

unnivs74

Address:	700029
Website:	wrong product selling

I had placed an order for a bouquet of flower through giftstoindia 24x7 on 13 june 2017 . the same was delievered on 15-june -2017.

To my surprise i was taken back when i saw the photo of the gift which my friend recieved ( attached both photos for your refernce 1) i ordered 2) they delievered ) .

when i raised the complaint, i got a very insenstive response . saying the photos are indicative and orginal will be different in freshness . i wonder how come they show a cat for sale and get me a rat and say it is indicative . do we with basic commonsense accept this as an answer . i am able to digest to some extend that freshness may not be same .

but cant digest the fact that this is cheating of a consumer

I trust the compant takes corrective steps and a solution to this .

this is not my first purchase with this company, this is the first bad experience

+2 photos

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Aug 1, 2017

Complaint marked as Resolved

GiftsToIndia24X7.com customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2017

GiftsToIndia24X7.com Customer Care's response Please provide your order id number or reference number so that we can give you the correct resolution regarding your complain

Jul 15, 2017

Updated by unnivs74 Delivery Confirmation for GTI1769482/2017

This was earlier given to giftto india office no proper response

if i do not get this addressed i will take further legal steps to ensure such cheating o not happen