Giftstomumbaicity.com — no order received

Address:	Mumbai City, Maharashtra
Website:	Giftstomumbaicity.com

I had ordered a combo of wine, bouqet and card for my fiancée birthday. However i havent received the order at all. I had called their support numbers a 100 times, even mailed to refund though no response.
This company is a fraud. If you will check the mobile numbers they belong to mumbai and the landline is of kolkata.
Their numbers are even registered on watsapp but you wont get any response.
Beware of these fraudulent.
Can anyone tell if by anychance i can sue this company and also get my money back