Giftxoxo — Took money from my mobikwik wallet for order no 402025

Address:560102
Website:www.giftxoxo.com

Giftxoxo took money from my Mobikwik Wallet for the Order no 402025 illegally. But they lie that they have delivered the order. I have attached the proof from my Mobikwik account. Most probably person from Giftxoxo should have done this. They have a policy that any body even without a Giftxoxo can make a purchase. They should have done this because there is no proper record on Giftxoxo side. High level authorities at Giftxoxo should probe this order number 402025 to find the truth.
I have attached the proof in image format. A pdf format will be more clear, if you want I will email.
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Giftxoxo customer support has been notified about the posted complaint.
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Dear User,

We have gone through your provided order details. We have found that this order id "402025" was placed by email id :- [protected]@gmail.com which was successfully delivered to the same id.

We have checked that it was paid via MobiKwik wallet using the wallet account "[protected]@yahoo.com". Once we have received the payment then only we had proceed further.

For more detailed information, you can share your complaint on [protected]@giftxoxo.com.

Thanks & Regards,
Giftxoxo Customer Service
Give Anil Rajput's mobile number also., then only it will be easy to take further action
Hi,

I thought the expiry period for the giftxoxo coupons is 1 year. But it got expired before. I have Rs 12000 worth of eGift coupons expired.
Request the help on this from Giftxoxo.

Regards,
Prasad

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    No. 92 (New), 06 (Old), Jakkasandra Extn, Sarjapur Main Cross Road, Koramangala 1st Block, Bangalore, Karnataka, India - 560034
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