Gillette India Ltd — Quality Deteriorated

Address:

Kolkata, West Bengal

Sir, My name is Ravi Shah, Iam a regular user of Gillette Wilman II Cartridges. I shave thrice a week and uses Gillette Wilman II Wilkinson Sword Technology Cartridges. Iam a user of this Cartridges since last 6 years. I used to shave three to four times with a single cartridges quite comfortably but the quality has Deteriorated since last six months. Now with the single cartridges i can only shave once smoothly and when i use the same cartridges for the second time it get rusted, the sharpness goes away, the edges of the cartridge were not sharper as compared to the first shave. The razors are so expensive and I feel that I have lost all my money. Iam purchasing the Gillette Wilman II Wilkinson Sword Technology Cartridges with the same shopkeeper regularly. I was quite satisfied with the quality of your product but now iam feeling be cheated by the company of your stature. I have been using Gillette Wilman II Wilkinson Sword Technology Cartridges which are extremely popular, since they are of the highest quality. However, last few months I was thoroughly disappointed because of this bitter experience. Recently I had purchased Gillette Wilman II Wilkinson Sword Technology Cartridge being bar code no.[protected] and[protected] respectively anticipating the Quality of being to my satisfaction but all proves wrong and moreover as you suggested in your pack to use Gillette series shaving Gel for better results but everytime I used and every time i had to think adverse about your company. Request you to kindly do the needful so that consumers like me continue to use and have faith in the Gillette brand. I tried to email to you consumers complaint mail but it didnt but it failed to receive. My mail ID is ravishah.[protected]@rediffmail.com Ravi Shah