Gillette India Ltd Complaints & Reviews

I have ordered "Gillette Fusion Shaving Blades" on 7 January 2019 from Amazon India online. Till now I have been using 3 blades when I started using the 4th blade it does not come smooth saving, when I checked the blade it comes the rust on stainless still blades. How come ??? If the company said Stainless Still?

I bought one Gillette styler three months back from my nearby store in dharamshala hp. Unfortunately it stopped working last week. As soon as I inserted the battery in the slot it started getting hot and doesn't work. What is the problem?? Can u sort this.
Arvind

I am extremely upset. This is the 2nd complaint I am making to the company on Gillette Shave gel, within 3 months, for EXACTLY the same reason - Product not getting dispensed from can.

The can is heavy - when I shake the can I can feel product sloshing inside. But there is no propellant, and the product is not getting dispensed.
I have shaken the can I have immersed in hot water before use, I have cleaned the nozzle...

No.[protected] 03/16, exp.03/19 b-100770

I am regular user of shaving gel. I purchased the above gel a week back from d-mart, galleria, akota, vadodara.
I used it for five shaves and valve/button has stopped working. Initially also
The material came out with release of lot of air that too in sprinkle form and not the paste.
In past also i have twice faced this problem but no remedial action appear to have been taken by the company.
Please arrange to replace.
The company should take corrective action against recurrence in future.
To complain is not the pleasant experience but an agony.
Navnit shah

Sir,

It is very painful to inform you that I brought a container of Gillette shaving foam and it exploded like a virtual bomb in my bathroom which results in breaking of mirror very badly and splitting of shaving foam all over the bathroom.

It is very disappointing and hurts my trust towards Gillette company. The explosion has completely ruined the bathroom. Fortunately there was nobody of my family in the bathroom.

It costs me thousands in repairing. Moreover had there been anyone in the bathroom he could have been injured badly because of mirror breakage due to explosion.

I want compensation as my whole Gillette container got wasted because I hardly used it for 6 times within a month. Also want compensation for the breakage of my bathroom mirror.

Awaiting reply,

I am using Gellettee Gel since last 15 years, but I am getting trouble that Gel is not comes out from CAN, and so about 50% portion is unused, This is a repeated problems in the same product in last 3 months. This is a very serious problems which is to be solved from your production side to continue the sell in the market otherwise repeated customer will not purchase the product.

I want compensation of Gel CAN ( replacement) and also request to improve the same.

May contact NO. [protected]

Date: 15th October 2016

This is soft reminder with the reference to our complaint on 13th of October 2016.

Looking forward a early response from you.

Thanks & Regard,

Anil Kumar Sharma
On & Behalf of Mr. Arvind Gupta
B-7/7, Safdarjung Enclave, New Delhi - 29
Mobile: [protected] & [protected]

Date: 13th October 2016

Dear Sir/Madam,

Good day to you.

Gillette shaving gel is my favourite shaving cream, and its quality remarkable.

Recently I purchased “Gillette Fusion Proglide Sensitive”gel.

When, I started to use this, its gel not coming out after pressing button installed on the top of cap. I checked this many times again same happened.

Kindly replace this “Gillette Fusion Proglide Sensitive” with new one and suggested you to rectify this problem in this product.

Hope to get a immediate feedback from your side.

Thanks & Regard,

Anil Sharma
On & Behalf of Mr. Arvind Gupta
B-7/7, Safdarjung Enclave, New Delhi - 110 029.
Phone:[protected], Mobile: [protected]
E-Mail: [protected]@arvindchemi.in

Date: 13th october 2016

Dear sir/madam,

Good day to you.

Gillette shaving gel is my favourite shaving cream, and its quality remarkable.

Recently i purchased “gillette fusion proglide sensitive”gel.

When, i started to use this, its gel not coming out after pressing button installed on the top of cap. i checked this many times again same happened.

Kindly replace this “gillette fusion proglide sensitive” with new one and suggested you to rectify this problem in this product.

Hope to get a immediate feedback from your side.

Thanks & regard,

Anil sharma
On & behalf of mr. arvind gupta
B-7/7, safdarjung enclave, new delhi - 110 029.
Phone:[protected], mobile: [protected]
E-mail: [protected]@arvindchemi.in

Gillette shaving gel with aloe is my favourite shaving cream, and it's quality remarkable.
But the problem is with cap of the squeezing tube. Kindly retest the cap's inside threads part, and make it long life cap.
After one month or within twenty eight days unexpectedly that squeezing tubes cap inside automatically broken. I checked this two times again same happened. Kindly rectify this small rectification..
Thanking you sir/madam

Dear sir/ madam,

Recently I purchased the razor gift pack from one of the stores in nagpur and as i started using it I found the brand new blade really rough to use...my skin started itching and was rough...this it the first time it happened to me..thats the reason why I am writing to u...please look into the matter...hope to get a feedback from your side

Regards,
Nikhil bhale.

Dear Sir,

I am Sk Zahir Abbas, 28 years old. I have been using gillette guard blade from the begging, more than 12 years.

Recently i purchased two gillette guard blade from our local store but they are not working well, after one shave it is totally useless. When doing the the first shave it was sounding and giving pain .. So I am very upset with this performance.

I want to check with you whether the retailer is selling a duplicate items or not,

The serial no on the guard is[protected] on the barcode)

The store from where I purchased the blade is Adhunika Store, Munshir hat, Chandi More, J.B pur, Howrah, 711410.

Please check and revert, otherwise I will lose my trust in your company and will turn to some others,
Thanks
Zahir Abbas

Dear Sir, Namaskar. I am regular user of Gillette Razors since last 25 years and usually I purchase my Mach3 Razors from Retails sellers or from Malls like D'Mart. But Today I purchased Gillette Mach3 Razor with Nano-Thin Blade from sells Girl who visited my Home. I found that the razor is not working so good as my previous experiences, Even I found that while shaving the razor is making sound like " Kichud Kichud " in 25 years of my shaving experiences I never found like this. I did not see any thing new in the packing of the razor so it seems no problem of duplication. For your checking I am quoting date of packing and Batch number as below : PKD 12/15 5343B1571B. I hope you will respond to my complain that I never claim before, Thanking, Its Yours Truly, Ravji Bhila

I purchased a Mach 3 razor 2 months back. Within one month the razor has split wide open from the center. Is this the quality you are providing ? I feel like suing gillette india. An immediate revert is expected, or else other means will follow. Sanjeev Bhalla C-51, kendriya Vihar, Sector 51, Noida - 201301

I purchased a pack of the above brand blade batch No.[protected] B containing 5+2 blades for Rs.50/- from M/s Mahendra Enterprises, Rangai Gowder Street, Coimbatore who never issue bill/receipt to customers. I have been using this blade for a long time and really the quality was alright. But this time I purchased from this dealer and to my surprise the quality was very bad and even my first shave was 'Unbelievably very bad' as against their claim o[censored]nbelievably smooth. My remedy is company has to investigate whether fake blades are sold to customers and if so company has to compensate and prevent these bad activities of the dealer.

Since 9th Dec i have lodged my complaint and I got a call from customer care where they assured me that the pack shall be replaced. On their request I have even mailed them the photographs of the pack and am continuously following up with them on the mail but they are least bothered and have not replied to even a single mail of mine. Gillette India is a Cheat Company as they are least bothered with the customer satisfaction.

I am regular user of gillette product and a big fan of it. But this time am feeling cheated.
In the month of nov, 14, i had purchased 8+2 mach 3 blades. The quality of blades were so poor, not a single blade last more than 10 days. Complete shaving were not achieved even after three cut.

My earlier experience of mach 3 was excellent. And that was my basis of purchase of 8+2 blades.
I am totally disappointed with this product. Please arrange to replace the same.
Regards,

Address: h3 / 63, pooja apt. , opp. Kali mandir, mahavir enclave, new delhi - 110045
Mobile [protected]

Sir, My name is Ravi Shah, Iam a regular user of Gillette Wilman II Cartridges. I shave thrice a week and uses Gillette Wilman II Wilkinson Sword Technology Cartridges. Iam a user of this Cartridges since last 6 years. I used to shave three to four times with a single cartridges quite comfortably but the quality has Deteriorated since last six months. Now with the single cartridges i can only shave once smoothly and when i use the same cartridges for the second time it get rusted, the sharpness goes away, the edges of the cartridge were not sharper as compared to the first shave. The razors are so expensive and I feel that I have lost all my money. Iam purchasing the Gillette Wilman II Wilkinson Sword Technology Cartridges with the same shopkeeper regularly. I was quite satisfied with the quality of your product but now iam feeling be cheated by the company of your stature. I have been using Gillette Wilman II Wilkinson Sword Technology Cartridges which are extremely popular, since they are of the highest quality. However, last few months I was thoroughly disappointed because of this bitter experience. Recently I had purchased Gillette Wilman II Wilkinson Sword Technology Cartridge being bar code no.[protected] and[protected] respectively anticipating the Quality of being to my satisfaction but all proves wrong and moreover as you suggested in your pack to use Gillette series shaving Gel for better results but everytime I used and every time i had to think adverse about your company. Request you to kindly do the needful so that consumers like me continue to use and have faith in the Gillette brand. I tried to email to you consumers complaint mail but it didnt but it failed to receive. My mail ID is ravishah.[protected]@rediffmail.com Ravi Shah

Dear Sir, I had bought a Gillette Fusion Power shaver almost 10 months back and today while shaving in the morning it broke into two parts and the handle badly injured my neck, leaving me profusely bleeding. I had to rush to the doctor (Dr. Rajesh Dhir, Sr. ENT Consultant, Govt. Multi Specialty Hospital Sector:16 Chandigarh) for the immediate medical aid. I have taken the pictures of my injury in the neck as well as of the broken Gillette Shaver. I was told by Dr. Dhir that it was a great escape for me as a little further deeper injury could have very serious consequences. I have just visited the Harry Hyper Store, Sector:26 Chandigarh (Phone No. [protected] and 5086444) and lodged my complaint to them as I am their regular customer and this particular Gillette Fusion Power shaver was purchased from them. I spoke to Mr. Rajinder, the Incharge sitting there in the store and he was quite shocked to see the injury in my neck and also the broken shaver in two parts. He immediately phoned one of your (Gillette) local man Mr. Munish and informed him about the injury as well as the broken Gillette Shaver. Both of them were of the opinion that it is a very matter and it should immediately be conveyed to the Company by the aggrieved customer. I could have changed the broken Shaver at the Harri Hyper Store but then it would have been an end of this tragic experience, although they offered me the free replacement. I have just bought another new 3-in-1 Gillette Fusion Proglide Styler for Rs.1500/- as now I am very much afraid o[censored]sing your Gillette Fusion Power shaver . I will appreciate your most immediate reply on the above which should cover my injury, the broken shaver and the steps to be taken by your company to ensure that this MADE IN CHINA Gillette Fusion Power shaver shall have a better quality to ensure safety of the users. I have attached herewith the pictures of my neck injury and the broken shaver for your kind perusal and ready reference. R.K. Bedi (Mobile No. [protected]) e-mail: [protected]@gmail.com # 247, Sector: 15 A, Chandigarh (U.T.) 160015

Gillette India ltd

Bhiwadi-301019

Dist. Alwar (Rajasthan)

[protected]@in.pgconsumers.com



Gillette Presto



A damaged blade had been packed by your quality control department.

I complained to the shop keeper, he has replaced with new one.

Bearing no 117

Pkd 05/10.

As I opened the blade, shaved by feeling like an old blade. After shaving I found my face is bleeding so many places. Than I examine carefully,

Found That lower one blade is having two band over its edge



C S VERMA

House No. 762, Sector-9

Faridabad, Haryana-121006

Ph No. [protected]