Gilma — Never Buy Gilma Products - they are real unprofessionals

Address:

Hyderabad, Andhra Pradesh

Hi This is regarding the Complaint number 308286, The ticket was raised a week back and the kind of service I am receiving is really disturbing. We had a engineer visited our home, but he is really unprofessional and rude behavior, he don’t even know how to talk to the customers and when asked him to verify the issue with my Geyser, he avoided doing any testing and simply said it has a filament issue without even testing anything. And when asked him to repair it he said don’t have the filament with him. I really don’t know what’s the purpose of visiting the house without any solution. And after I have been contacting the Hyderabad Gilma supervisor head Mr. Suresh, who is also very un professional with his communication and providing false promises saying he will resolve the issue within a day from past 5 days. I have already lost the faith on Gilma and would never recommend anyone to buy it. I would like to see someone take up the issue immediately and resolve it as soon as possible. Thank you Regard Hanumanth +91 [protected]