Girias India Investment — executive wrong commitment

Address:

Belgaum, Karnataka, 590010

I went to buy new hand sent. When the executive mr firoz and mr shahid attended me. And give me false statement telling they will buy my old hand sent n deducted d same in my new handset. But i told i 'll give u after coping my data. For which they agreed. But now when i went to give my handset they deny to take it. They r cheating us.
I was very disappointed buy their behaviour today. I was telling them so poiletly but they were very rude to me.
If this is case how to trust u in customer industy. I can bring police. I have voice recording o[censored]r executives. Plz take action.
Do respond to my complaint asap.