Girias India Investment — Faber stove (3 burner) HTG 753 CRS EBR CI (106.0493.744 GA burner | |||
Bought a Faber stove on 10th July 2021 from Girias show room Hosur, Tamilnadu. Within 3 – 4 days o[censored]sage, the top glass got full of cracks while cooking & became non-usable. Following with authorised Faber customer care service Hosur (ph: [protected])– but not resolved yet. call history: 6th aug - Called customer care & made a complaint. 20th aug - Local Service mechanic came with a wrong model top glass & left the wrong glass with me. He also left all the parts of the stove in open condition saying that he will come with the right one shortly. 30-aug - Hosur Faber authorized service centre followed up & said currently there is no availability of stock of right glass top & it could take around 1 week to replace. 31-aug – Service centre mechanic came & took the wrong glass he brought earlier. 6- sep – After my follow up, Hosur Faber authorized service centre says it could take 2 more weeks approximately to replace the glass top. Take this issue seriously, Need your quick on when you will be able to replace. Was this information helpful? | |||
Girias India Investment customer support has been notified about the posted complaint. | |||
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