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Faber Complaints & Reviews

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Last updated Feb 22, 2024
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Faber reviews & complaints(770)

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S
Schenit Paul
Feb 22, 2024
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Chimney motor

Hi

I raised a complaint regarding my chimney motor issue and the technician says that there is no data or proff that i bought the chimney from them despite giving the warranty card and purchase order also I have called customer care on 22nd Feb, regarding the issue and not only she didn't provide me with solution she hung up on me(her name is Priyanka or something like that, This is unacceptable and very rude i suggest you...
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C
Captain Sanjay Kumar
Feb 20, 2024
Feb 26, 2024
This thread was updated on Feb 26, 2024
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Hob Top Gas burner

Address:Villa 74, Green City, Vadlapudi, Visakhapatnam

I had purchased a Hobtop gas burner a year back. I had raised a service issue on 28 Jan 2024 vide complaint reference number VIJ[protected], indicating that extra gas is seen coming out of the burner making it more fierce. Despite repeated reminders on the whatsapp number of company and even local service center, the issue has not been attended till date. I had sent mails also to the email ID provided and everytime I got a reply that the complaint...
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M
Madhusudan Barat
from Bankura, West Bengal
Feb 18, 2024
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Defected product

Address:Srirur Taluka, Sanaswadi, Pune , 412208

My faber hood everest chimney it not working properly.. I complained many time and a technician came from the company having no knowledge he can't repear the problem but also charged me ... after than i complained many time but after that no response from Faber company...my name is Supriya Barat i purchased the chimney from Flipkart mob no [protected]...
+1 videos
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M
mkchv
from Hyderabad, Telangana
Feb 13, 2024
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Worst ever service for ro water purifier

Website:Vsv enterprises, jawahernagar,chandanagar,Hyderabad 500133

We bought Faber water purifier.since then we r facing worst service by them after registering a complaint they never attended with in 48 hrs .they take min 7 days.they won't lift phones they won't come by time.they don't know how to correct.after service same problem is repeating.they never bothered
My complaint are HYD[protected]
HYD[protected].CONCERNED PERSONS ARE PRASAD / ABHISHEK...
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A
Aparajita S C
Feb 12, 2024
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Pathetic Service

Faber chimney is never ever recommended for its worst machinery and services with such high cost. Our chimney is not even two years old and we already had to change it's motor an year ago for which the company took more than a month to fix the issue and we had to take lot of pain to deal with the customer care service for their negligence and don't care attitude. Now again the hydraulic needs replacement for which call was logged on[protected]...
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A
aarun9100
from Sultanpur, Uttarakhand
Jan 26, 2024
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Faber geyser jazz25v /TICKET: DEL0201240149

Address:1086/1/2, NAGAR ROAD, SANASWADI, TAL. SHIRUR, PUNE 412208, MAHARASHTRA

FRANKE FABER INDIA PVT. LTD.([protected], ks-customercare.[protected]@franke.com) is cheating, mentally harassing, extorting money from its customers and doing fraud in the name of its free of cost newly purchased, 25 ltr. geyser installation service. This illegal extortion of money and cheating is being done by the network of FRANKE FABER's customer care, service executives, franchisee and area service manager of Greater Noida, U.P..
I was...
+5 photos
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S
Schephalica
Jan 21, 2024
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Faber Angular chimney caught fire

Https://twitter.com/Schephalica2601/status/[protected]?t=UWVDqo89xNCShYUauQhjlg&...

You must check the above link where i have posted my experience with Faber.

The chimney caught fire at 3 am on Jan 12 when we were all sleeping. Half of my kitchen is burnt now. Thankfully we woke up with a glass crackling sound to find our kitchen on fire. It took 1.5 hrs to put the fire down by trained firemen. We had...
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+1 videos
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S
Schephalica
Jan 21, 2024
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Chimney caught fire, seek refund or replacement

Please check out my X post for the story and my experience with Faber. In short, the chimney caught fire at 3 am on Jan 12th when we were sleeping. It was life threatening as we had 2 lpg cylinders in the kitchen. It took 1.5 hrs to put down the fire with trained firemen. We had taken AMC but they never came for service until the day of fire. On logging a complaint with them they refuse to take accountability, saying fire was from outside...
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P
prateek236
Jan 9, 2024
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Faber Hood Orient xpress

Address:406, Randev Regency, Vivek Vihara Colony, East Danapur, Gola Road ,Patna 801503

Motor of my chimney is not working. Even though it's in the warranty period, service agent is refusing to change it since I don't have a physical warranty card...
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S
sridhar1979
from Hyderabad, Andhra Pradesh
Dec 29, 2023
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Worst product & worst service

I have brought HOB and Chimney one year back. But I have a worst experience with HOB. Burners are Cut-off automatically. Iam facing the same problem from past 7 months. after continuous followups and repeated requests also issue was not resolved by M/s Faber team.They have changed spares also. but still issue was not resolved. Faber team is not responding. Also we have a around 25 email communications with M/s Faber . Worst Products and worst...
+1 videos
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K
korambayil
Dec 28, 2023
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Faber Chimney Parts Not Available on last 70 days

Address:KORAMBAYIL HOUSE, IRUMBUZHI POST, MALAPPURAM DIST, KERALA, INDIA - 676509

Dear, greetings, FABER CHIMNEY door motor complained, , technician visited site at the same time, and he is confirm door motor deflective, and should be replace, but still not replaced, asper FABER KERALA customer service team currently parts is not available, almost 70 days now gone, i cant believe FABER company doesn't available spare parts more than 70 days ??

kindly need your urgent action

Name : Sumayya...
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V
Vikas197617
Dec 18, 2023
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Faber Cooktop sec 83 ggn

Auto ignition not working for 1 burner. Complained to customer care on 11th Dec 23. Technician visited on 14th Dec but spark switch not available & will be replaced in 1 week. Service centre does not have inventory of spare parts. Pathetic service from Faber. Don't buy any Faber product....
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K
Karthik reddy 1991
from Hyderabad, Telangana
Dec 17, 2023
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Old Chimney which were displayed given instead of new

Address:10-181, Gayatri Nagar

Actually I bought new chimney of Faber company.here the local shop sent the old one which is already opened, and the shop name is Sri vayu enterprises...
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S
swati bhide
Dec 2, 2023
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Faber chimney services are terrrrrible

Address:Pune

Your Pune service is terrible. I had a faber service consultant come and clean and repair my chimney on 1st of October. He said he also changed the motor and gave me a 2 years service warranty of 5800. In a month, the chimney stopped working and I am chasing the service provider for last one month. After 10 calls, he finally came, took out the chimney and never came back. I have called many many times after that but now he only disconnects...
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S
Shiv_7k
Nov 24, 2023
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chimney glass broken and prone to accident

Address:D7-76, Aravali Heights Sector 24, Dharuhera(Haryana)-123106 (9813540408)

On 10th Nov-23 Glass Broken accident happened with heavy noise in my Kitchen all of sudden. Luckly My wife & kids were not exact near to chimney otherwise it may cause big harm to them. It's really a big failure & a lot of our kitchen material we had to throw away because of glass particle inside.
That time I have already complaint online with ref no. DEL[protected]. Now after my follow up of 10-12 days, your representative trying to...
+4 photos
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V
from Visakhapatnam, Andhra Pradesh
Nov 21, 2023
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Faber dishwasher complaint

I had given complaint VIJ[protected] one month back for Faber dishwasher which is under warranty but the technician attended after 15 days by calling number of times to customer care.and told breather complaint and will not cover under warranty and the spare is not replaced till to-date completed one month.very very poor service We had faced till now...
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R
rohitldh
from Kaithal, Haryana
Nov 18, 2023
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Defective chimney

Address:Ludhiana

I have purchased new chimney of Faber company from Croma store in chandigarh . After one week of installation, motion and touch sensors are not working . I have called many times to customer care and one day their engineer visited to check issue . But he was unable to resolve and said we need to change card for sensors. But 15 days have passed, he did not came to change card and not picking calls also. gain I have called Faber customer care...
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S
Sanjay_test
from Udaipura, Madhya Pradesh
Nov 5, 2023
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Not getting after sales support for Faber chimney

Address:Bedwas udaipur

Hello Team,
I have raised concern of frequently restarting Faber chimney even power off from panel.. case reported to Faber support team but they denied to provide service even product is under warranty.
Now asking me to pay in advance to replace PCB faulty part in chimney
I have escalated this issue with them but no luck.
I would like to file a case in consumer court.

Please fix this ASAP
br...
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S
sanjeev1974
from Noida, Uttar Pradesh
Nov 4, 2023
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Eurodomo 60 cm 1350 m3/hr angular Kitchen Chimney

Address:B98/201,Marigold,Lane 15 , Ashadeep green acres, Neemrana, Rajasthan .

I purchased Eurodomo chimney on 30/12/21 which has manufacturer warranty of one year and additionally i purchased your one assist warranty for one more year. Our chimney flap one side came down hanging while in operation today.I mailed to One assist on 2nd Nov and yet to get any reply.I tried their app but my product is not activated in their app.But they mentioned in my amazon messgae(attached) that it will automatically get activated within...
+6 photos
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P
petcox
from Noida, Uttar Pradesh
Oct 21, 2023
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Complaint regarding water heater of 3 Liters

Address:Noida

Dear Sir/ Madam
I have purchased water heater of Faber company of 3 Liters from the Keshav Tiles situated at B-39, Sector-9, Noida. The same was delivered on 26.09.2023 to my address Flat No.1201, Tower-2, ACE DIVINO Noida Extention.
The product was delivered by the Company was damaged and having manufacturing defect & I have not used your product on a single day. I have already lodged a complaint to replace the same & also...
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