Faber Complaints & Reviews

I have booked a service request in 16/10/2025.for my 4 burner cook top.have not received any professional inspite of calling daily and complaint being put on priority and escalation....

I bought Faber pluto 60 chimney from flipkart on 13/04/25 but they delivered a defective chimney they also offered a free of cost installation which flipkart never honored and I end up paying for that too delayed the installation deliberately to evade the return period of 7 days then chimney is making terrible unpleasant noise a big inconvenience while cooking but despite complaint BAN[protected] and regular follow up they are not interested...

I purchased Faber Cook top with model number B081TJ29BR on[protected] through Amazon portal.
Initial year was a big issue where we could not find the right service centre and getting the service is a very big hectic job. Model is such that you cant deep clean the cooktop. If something gets spilled it cant be deep cleaned even by the service person. For these 4 years than the stove cost I paid the service charge more. If milk gets...

I am writing to express my extreme disappointment and frustration with the service I have received regarding a brand new kitchen chimney I purchased. This chimney, which includes an LPG gas leakage detection safety feature, has been non-functional since the day of installation.

Despite my repeated attempts to resolve this critical safety issue, I have encountered significant negligence and unacceptable behavior from your customer...

We bought a Faber Hood - Primus Plus (Chimney) on 22Dec2022. It suddenly stopped working and registered a complaint over phone on 12th May 2025. They not even provided us the service request number.
A service engineer (Sudharshan) visited on 14th May25. After inspection, he found the motor was not working and said, the motor needs to be replaced with new one.
Since, it is under warranty, he took the photo of invoice...

I had registered for a service request with this number [protected] through WhatsApp on 23 Jan explaining that the faber cooktop that we had order through Amazon, as not working properly. Of 4 burners 3 were not working properly.
I got call from them after 5 hours, and on the call I explained the situation and was told the technician will come after 4 days. Which meant we could only cook with just burner for 4 days. Nonetheless I...

Dear Faber Team,

I purchased a Faber gas stove approximately a year ago, and I have been facing repeated issues with the burners not working properly. Despite lodging multiple complaints, there has been no resolution. The technicians assigned to the issue have not responded to my calls, which is deeply disappointing.

Over the last two days, my household has been unable to cook food due to this problem, causing...

I have purchased a Cook top stove belongs to FABER company from Bajaj electronics, Tiruoati, Andhra Pradesh. From the day of installation, two Burnals are not working properly. Technician came and noticed the problem and told some parts to be replaced. He never turned again to rectify the issue and inspite of our repeated calks nothing has happened. Many times my self and my wife tried to contact the customer care, but all our efforts to rectify our issue were fruitful. Iam totally dissatisfied with the type of service extended here. Pls correct it and rectify our issue immediately or else Iam constrained to proceed to next higher levels

**Order Details:**
- **Order Number:** 0D[protected]
- **Product:** FABER FFSD 6PR 12S Neo Black Free Standing 12 Place Settings
Dishwasher
- **Order Date:** 16th May 2024
- **Received Date:** 20th May

**Issue Details:**
- After receiving the dishwasher on 22nd May and having a demonstration, I used it for the first time at night to clean the vessels.
- The next morning,...

Faber india services are pathetic and very unprofessional.
I registered complaint regarding chimney issue on 25 March, with complaint id LUC[protected].
Technician visited 1 or 2 days after, checked all issues
And some parts were needed to be replaced, he said he will be coming in a week but every time he is delaying and now its more than 2 months, due to his behaviour i am very depressed and kitchen condition is getting...

Kindly note my service request MUM[protected] dated 24 April 2024, for servicing the HOB Nexus HT603 CRS BR CI was requested. The service technician visited on 25 April 2024 and said that two burners are not good, since it's in warranty period therefore the burners will be replaced. He took the pictures and video. However, on his second visit on 30 April 2024, he came up with new burners, one of the burners was fitted, second could not as...

We have purchased both product before 8 year .. Now both product are not working..And Need urgently servise at Yawatmal ( M S)..

Contact NO.[protected]

Ref Service request::HYD[protected] registered on 3rd April, No response till now.
I have raised multiple requests starting from April 1st 2024, On 7th April One technician came and found that my chimney motherboard needs to be replaced.
Since then till today I have not received any response from them yet. They are not responding my call. I just wanted to understand is this the way the team takes care of customer during service. I am trying to contact Mr Hari ([protected]) and Mr Sandeep ([protected]) since 3 weeks now to get an update as they are the point of contact for Faber queries in Hyderabad location, but they are deliberately disconnecting the call. My chimney is just 1 and half year old .I want to take this issue on priority else I am going to raise a consumer complaint against faber Frankie as these two people are literally harassing me .

Date of Fault Complaint:[protected]

Date of Faber Service Man arrived:[protected]
Faber Service Man diagnosis: Motor is not working, need to be replaced.
I raise Motor replacement request on same date and submitted invoice.
Faber Service Man said estimated day of replacement is around 20 days.

Date Today:[protected]
No replacement till date.
Unable to Faber Service Man contact.
Unable to find Faber Complaint Status on Faber Website or WhatsApp.

Please help me to get my Motor replaced as soon as possible.

I purchased a HOB FROM FABER in Jan 2023 it was installed in March 2023.
This is the most horrible product i have purchased in my new house.
In first two months all the burners are worn out it seems I am using this product over a decade .replaced one burner also but rest three are in pathetic ...after not even one year use.with this hob my cylinder runs only for 15 days, before this my cylinder use to work for 1 month 15 days.have taken service (AMC) from Faber also.but nothing has work.ots seems like making the biggest mistake after purchasing this product

Hi

I raised a complaint regarding my chimney motor issue and the technician says that there is no data or proff that i bought the chimney from them despite giving the warranty card and purchase order also I have called customer care on 22nd Feb, regarding the issue and not only she didn't provide me with solution she hung up on me(her name is Priyanka or something like that, This is unacceptable and very rude i suggest you...

I had purchased a Hobtop gas burner a year back. I had raised a service issue on 28 Jan 2024 vide complaint reference number VIJ[protected], indicating that extra gas is seen coming out of the burner making it more fierce. Despite repeated reminders on the whatsapp number of company and even local service center, the issue has not been attended till date. I had sent mails also to the email ID provided and everytime I got a reply that the complaint has been escalated but no action has happened till date.

My faber hood everest chimney it not working properly.. I complained many time and a technician came from the company having no knowledge he can't repear the problem but also charged me ... after than i complained many time but after that no response from Faber company...my name is Supriya Barat i purchased the chimney from Flipkart mob no [protected]

We bought Faber water purifier.since then we r facing worst service by them after registering a complaint they never attended with in 48 hrs .they take min 7 days.they won't lift phones they won't come by time.they don't know how to correct.after service same problem is repeating.they never bothered
My complaint are HYD[protected]
HYD[protected].CONCERNED PERSONS ARE PRASAD / ABHISHEK

Faber chimney is never ever recommended for its worst machinery and services with such high cost. Our chimney is not even two years old and we already had to change it's motor an year ago for which the company took more than a month to fix the issue and we had to take lot of pain to deal with the customer care service for their negligence and don't care attitude. Now again the hydraulic needs replacement for which call was logged on[protected] and the same is not fixed yet till date. I had to follow up with them so many times with them and each time either they had come with wrong information or fake commitment. They were even supposed to come today which is again not happening because the technician who was supposed to call me at around 12 had called at 16.10 when I was busy in another office call. Within 10 minutes I called back when his mobile was no more reachable and while connecting to their of within 10 minutes of the first call received from technician they casually told me that technician left site for the day, tomorrow he will visit but no prior intimation of the visit time can be given by them. They neither provide any senior person contact detail nor any email id where we can commnucate our concern.